-
February 2024 by Randa F.
Don't use Discount Tire on southwest drive. Both my husband and I have newer cars and on both our cars at different times they wanted to replace lugnuts claiming they couldn't put a tire back on bc they were swollen. Funny being that I went to the s1st location the week before to get my tires rotated and balanced and not an issue. I suspect that location is trying to upsale and take advantage of people. I like discount tire but I definitely won't be going to that location anymore!! I don't trust their honesty!!
-
February 2024 by Mark DeHoyos
Had one sensor replaced. Then, all four sensors were showing they were not working. Then I had to get the other three replaced three days later. The sensors were showing all four of the sensors not working. Went back to find out they had registered my car as a 2014, and my car is a 2015. Now, all four are working now. Kind of wonder if the other three sensors were still good.
-
February 2024 by Lydia Long
Update: We've been using Discount Tires for YEARS. Bought many a tire there. I sent my hubs in to buy tires for our truck. The sales person did not run the charge through our discount tire card, so no discount tire savings. Of course at this point, we can't recharge the item. Please train your sales people to remind customers to use this option to pay & save.Great service. Make an online appointment and you are in and out.
-
January 2024 by Bubba Porter
Love the free air check service especially in cold weather
-
January 2024 by Fracy Brooks
I love this location. Wen we livd in Hamlin before moving to Abilene, we'd come to Abilene n id do a tire pressure chek (im disabled) everytime n this is the location i preferred every since. Great staff like Josh n Jeremiah and the others here make a customer not want to go anywhere else for tire purchase, repair, replacement, air checks, rim needs. Thanks for the continued great service and attitudes, see yas on the 5th for my tire rotation appointment. I've been a customer with Discount Tire for 32yrs n prefer them to anyone else bcuz tire repairs n checks dont cost anything usually n prices and products are 100% guaranteed n if thers ever any issues or conflict of interest, it's handled immediately which is something I enjoy happening instead of being shrugged off or not caring. These people at this location care n keep a positive attitude even during extreme cold, heat, or customer attitudes n they strive to b the best n that says alot for everyone that works here n the type of management they hav n how calm n probably fun at times the work environment is! Stop in, u won't b disappointed!
-
December 2023 by Fred J.
They know what they are doing, but very busy so the wait time may be long. They are really good on tire warranties and have given me good deals on 4 tire replacements for my cars.
-
December 2023 by Lorilee Chynoweth
Super friendly staff, got me in fast, found and repaired the hole in my tire quickly! Thank you Discount Tire!!!
-
December 2023 by Donna Moquin
The employees were professional and the service was great.
-
December 2023 by Caleb
I have been here a couple of times and called as well. Always had a great experience. Can't recommend them enough.
-
December 2023 by Adrienne Gil
They said they couldn't air up my tire because the tire pressure was too low. I ended up waiting 2 hours because I had no appointment, and was from out of town, all for my tire to still be flat with no idea what the problem was!Was not happy with the service because when I went to the other location, to figure out the problem, they immediately started to work on the tire. (Check my review for the other location)Although they seemed to do their job and Discount has a good reputation, would not recommend until I had to go there.
-
December 2023 by sybaztion scales
Ross is the boss! Ross is extremely helpful, knowledgeable, and professional. The discount tire team on catclaw are extremely quick and did an excellent job replacing my rear tires, got me in and out in 30 minutes.
-
November 2023 by Romario Pedraza
This tire place has always been a great place. The people are friendly and one thing is go early they are always busy. Make sure you go as soon as they open to get a good spot or set an appointment online. They always have my tire or something close to it. Lots of brands and price range great price. I always get the care plan because you do end up using it. Clean place bathroom are always clean well a 3.5 out 5 stars but it's clean for a tire shop.
-
November 2023 by Bob Thorman
Very helpful and professional. They fixed my flat for free and were very nice about it. Like I was actually a customer. I will remember that when it comes time to buy tires.
-
November 2023 by Scott Pohl
Waited a little less than 25 minutes to have someone check my tire pressure. After calling and asking if they provided the service, it took an additional 15 minutes before someone showed up. They were nice when they finally showed up.
-
October 2023 by Chris Herrera
Just wanted to thank Seth and the management staff at Discount Tire for going above and beyond their duties to satisfy a customer. I own 5 vehicles and all the tires on those vehicles come from Discount Tires. My son attends college in Abilene and recently had his tires rotated in Houston. Yesterday when he went to have a tire repaired the key to take the tire locks off was nowhere to be found. I plead with them the last ones to have that lock was Discount Tire in Houston. Without hesitation, they honored my word and agreed to take the locks off, fix the leak and I was one happy customer! Thank you Seth and Discount Tire for making customers feel appreciated! I truly appreciate you!
