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October 2022 by Dakota Brown
Went in tonight to grab some medicine for my daughter. The employees didn't speak to us at all, we're cursing and playing loudly, on the phone, and expected us to use the self check out. No big deal but unprofessional cursing Infront of my child. First and last time visiting
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October 2022 by Tina Miccio
Absolutely the worst pharmacy! Couldn’t count for missing 30 pills, rude people. This place has got me to never use CVS AGAIN!
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October 2022 by Melody Domer
Love this store never crowded so you can shop leisurely, pretty much have everything in stock most of the time employees are nice as well ??
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July 2022 by L S
Some of the employees are nice most are not at all. Been treated rudely there more than once.
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May 2022 by Sirron “Croooow” N
Here we go again with yet ANOTHER terrible review about this CVS' pharmacy. Two days ago my girlfriend had scheduled a Covid testing at this CVS, unfortunately she did not contact me first or I would have been able to warn her ahead of time about how terrible this location is, the appointment was at 3:45pm. On our way there we encountered traffic in front of Abilene High School causing us to lose 3-5minutes on our drive over causing us to arrive at 3:46pm rather than 3:45pm, upon arrival we sat in the EMPTY drive-thru with no other cars than ours for around 1-2 minutes, it was now 3:47-3:48 when a pharmacist finally answered over the speaker and informed us that "it could take awhile" and nothing else. So we waited until about 5 minutes later we finally had a woman come to the window and ask us what we needed, with less courtesy than I had when I was 12 years old I mean I get you hate your job but come on lady do it right, so now it is about 3:52-3:55pm and we are then told that "it is past our scheduled time and so we will have to reschedule" after we were forced to wait until 10 minutes after out appointment in their drive-thru line. Avoid this place if you can, this store needs a massive overhaul of employees or just needs to be torn down. The Walgreens across the road from them does everything they do, but better.
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April 2022 by Cynthia Dennis
The people in the pharmacy are absolutely rude! I waited 10 hours patiently since they were short staffed, for my sons antibiotics and they kept telling 2 more hours! Its been like this several times when I've gone there. I wont be using this pharmacy any more. And I wouldn't recommend it.
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January 2022 by R H
I will be changing pharmacies asap. Extremely rude pharmacy staff. Too long of a wait to get your meds. I turned in a prescription for pain medication one week before my moms surgery. I called everyday to see if it was ready. They did not have it ready until the day of her surgery. Sorry excuse for a pharmacy.
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January 2022 by P L C
I signed my 90-year-old mother up on their web site for her Moderna covid booster, which the web site said was available, and got a confirmation of appointment. But when we showed up, they told us it was a mistake -- they weren't ready to give the Moderna booster in spite of what their web site said. So we make the trip for nothing. Not the fault of the local store employees, but there needs to be coordination between the local store and what corporate puts on the web site. My advice: call the store to confirm they have the booster, don't trust the web appointment system. Then call an hour before you go to confirm again.
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August 2021 by Karla Flenory
Pharmacy staff is extremely rude. If you can go elsewhere, please save yourself a headache and do just that.
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August 2021 by Lilly Anne
The employee at the pharmacy drive-through window lacks basic manners.
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August 2021 by Lori Runyon
Why is this company pushing people to get a vaccine that has not even passed FDA for safety?
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May 2021 by Cory Hurley
Very well mannerisms, good quality care for customers as well as patients.
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February 2021 by Jon Finger
Hannah let me throw milk duds at this old lady, it was so fun. Oh and they have awesome cat food, so delicious.
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November 2020 by Jessie Garcia
Was not greet when I entered, and cashier continued to have her personal converstaion with her friend. When I came back with my items to purchase, I was told that there was a self service machine to check out. Was not given an option for her to check me out. No she was to busy with her friend. Customer service just doesn't exist anymore.
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September 2020 by Donald Green
I waited in the drive thru for nearly one hour before I finally was even acknowledged by the pharmacist. Never got a request to wait, just a finger and continued on his phone call. At least 7 people left due to the wait. Poor customer service.
