-
April 2023 by Lisa C.
I have been patronizing this store since it opened. I have always gotten great service! The staff is friendly and knowledgeable. I have always had any issue resolved with a smile! They are the reason I still have Verizon service.
-
March 2023 by Ronnie Brewer
Great service
-
March 2023 by Brittany M
Very friendly, fast & Courteous.
-
March 2023 by David Sherrill
Helpfull
-
March 2022 by Justin Masters
Ian was great to work with! He had me taken care of in 10 Minutes and answered all of my questions and needs. Great Job at the Woodbury Verizon guys! Keep up the great work!!!
-
February 2022 by Chris Taylor
Just purchased a new phone. I normally don't do reviews but I was very impressed with my service. Dana did an excellent job helping me. She was very friendly, knowledgeable, and efficient!! I was in and out in less than 30 minutes. Would highly recommend!!!
-
January 2022 by Anne Mcclure
The staff was courteous and very helpful with my phone issue and were able to get me a new phone quickly and efficiently.
-
January 2022 by Ken Roe
Dana did a wonderful job explaining everything to us and getting my wife’s phone set up properly.
-
December 2021 by Nancy Kauzlarich
Wow - exceptional customer service. I was visiting a friend in Woodbury and she told me about her prepaid plan - it would help me save money. So we headed over to Russell Cellular in Woodbury so I could learn more about the plan. There were 4 people in line before me but the staff person was assisting them quickly and efficiently. When one customers phone was syncing data, she started helping the next person - I was impressed! When it was our turn, she was so helpful explaining the plan. I decided to switch while I was there. It only took 1 hr from the time we walked in! I purchased a screen protector too and she put it on for me. Kudos to Nikki P for her wonderful customer assistance! She is terrific !
-
December 2021 by carolyn woodward
Thank you Ian for removing the virus from the old phone and setting me up a new service, new phone and all in about 30 min. It was a very pleasant experience. Thank you. Carolyn Woodward
-
November 2021 by Mandy wooten
Ian was great. He even waited for me after closing to pick up my new phone and he knew all the answers to my questions. Definitely recommend
-
October 2021 by Anitte Foster
No help lost my tablet yr ago and still haven't found it nor have they offer to reimburse me or replace it.
-
September 2021 by BEAR TRAX RC
Verizon is Verizon. Personal experiences may vary. This location is very good, but Verizon itself ticked me off. 4 year customer with auto pay & never a late bill or even a payment extension/arrangement, & they wouldn't waive the activation fees on the existing lines when I wanted to upgrade our phones. Went to a competitor & got the activation fees removed (probably just a "new customer" perk, but whatever), & saved $80/mo.Again, if you're a loyal Verizon customer, this little store is hard to beat.
-
September 2021 by Brad Forsythe
Verizon is Verizon. Personal experiences may vary. This location is very good, but Verizon itself ticked me off. 4 year customer with auto pay & never a late bill or even a payment extension/arrangement, & they wouldn't waive the activation fees on the existing lines when I wanted to upgrade our phones. Went to a competitor & got the activation fees removed (probably just a "new customer" perk, but whatever), & saved $80/mo.Again, if you're a loyal Verizon customer, this little store is hard to beat.
-
July 2021 by Vince Oropesa
The staff way very helpful in turning my pixel 3XL back on after I determined that the Samsung S21 5g was sub par based on the Pixel. This is a great location. Fast friendly service.
