Smith's Ace Hardware is a friendly, helpful store known for its personal service and quality products. Customers appreciate that staff treat them like long-time friends, even on first visits, and consistently have what they need for a variety of home improvement projects. The store has a welcoming atmosphere, with staff who are friendly and respectful to all customers, including women. Many customers have shopped there for years, trusting the knowledgeable employees to assist with maintenance and hardware needs. The store is part of the local community, committed to providing a convenient shopping experience and helping neighbors with their projects. Overall, Smith's Ace Hardware is recognized as a dependable, neighborhood-focused store where helping customers is the top priority.