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April 2024 by Karla Caperton
Very pleasant staff and professional service. I will do business with iStorage again, if the need arises. Thank you, Dorothy!
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March 2024 by Sasha Brown
Great service here !!!!!!
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March 2024 by HXNST LEE
Great prices! Thank you.
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February 2024 by Loc'd and Loadeddd
Thank you for helping me with my storage needs.
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February 2024 by Joseph Stevenson
I have been a tenant at this facility for awhile now, it has been a secure place to keep my belongings and Kanika is so helpful every time I call or visit the office.
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February 2024 by Laura Bingham
Fine didn't like the increase from 80 to 141
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January 2024 by Jennifer Lyn
Worst storage facility EVER...2979 Union Rd, White House, TN. They raise your rent with no notice whatsoever. They have the worst management ever. They will not help you with anything. Their main gate is ALWAYS broken so you are definitely not getting secured storage...and don't ask for a discount for that inconvenience because the rude and unprofessional staff will not even get back to you and does not care that you are getting over charged for UNSECURED storage. And if you chose to have automatic payments come out of your account they will conveniently forget to charge you on time and then charge you a late fee....because they are SCAM ARTISTS!!!! They do that to a lot of their customers. And their units are junk anyway because I finally moved out and all my boxes in my unit were soaking wet along the walls....so there place is an overpriced scam of a storage unit that does nothing to protect your belongings. This place is not accountable for anything, they will lie to you before being accountable for making mistakes and not doing their job, and they run a completely unacceptable and unprofessional business....and I use the word business VERY losly!!!!And after numerous calls to customer service...who told me my issues were being escalated to upper management and someone would be getting a hold of me that had never happened either. So don't bother....because once these people have your money that's all they care about. They don't care about you or your stuff!!!That response is A JOKE!!!! Don't let them fool you...they do not apologize for ANYTHING!!! If you call them they will not help you on any way...and I can prove that with rude and disrespectful emails I've already received from their staff, and had they meant that response and really "took customers seriously" they would have already returned the numerous messages I already left with customer service regarding their terrible storage facility practices!!! That's just a standard message they send out to everyone that leaves them bad feedback for getting scammed by them.....they truly don't care and definitely won't do anything for you if you call them.
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January 2024 by Lance Brown
Property Manager is knowledgeable and very understanding to situations at hand. Easy to work with and very hospitalble.
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January 2024 by kevin wright
The process was simple and employee was very helpful with my first time storage unit.
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January 2024 by Ash'ya Creations
Property was clean and staff was very helpful. Kanika helped a great deal with the renting process.
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December 2023 by George Falcone
The service was the best, but the prices are going up.
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December 2023 by Passion P.G.M.
Prices have fluctuated too many times to count but the manager has done a good job trying to explain company policies. I still do not agree with them.
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December 2023 by Philly On Loc
My experience with the property manager was very pleasant. Kanika was easy to work with. She was very patient and understanding
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November 2023 by ashlynn harris
She’s very nice and helpful and has a comforting voice and the facility wad good. Move in was a breeze
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November 2023 by K. K. Harris
The property manager is very helpful and easy to talk to. ?
