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August 2023 by Silver Cummings
Fantastic credit union. This was my first time using this branch, it’s so cozy, I love it. The staff were very friendly and helpful. I was also super thankful I didn’t have to drive to Springfield.
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August 2023 by Robin Cummings
Fantastic credit union. This was my first time using this branch, it’s so cozy, I love it. The staff were very friendly and helpful. I was also super thankful I didn’t have to drive to Springfield.
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June 2023 by Lynnette Mench
Horrible customer service. Sat there for over 40 mins while the 3 women talked and giggled. Only to be told oh she is still on the phone. Then another couple came in after us being there 45 min and they take them right back to the lady that we were waiting for her to "clean off her desk" and she'd get right with us.This branch is a joke. They need to be retrained in customer service. Have had service with RCCU for close to 30 years and this is the worst experience ever. Still sitting here waiting...been almost an HOUR since we walked in the door.From now on we will stick with the pleasant ladies in Springfield Tn.
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March 2021 by Sushil Amin
This Credit Union is lead by amazing folks who sincerely care about your needs, always friendly when I call, and they care deeply for their members. Every conversation I've ever had has been pleasant and I highly recommend them for all of your financial needs!
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July 2020 by Shandi Evetts
New to this credit union. So far very pleased. Loan officer Sherri Byrd went above and beyond to help us; when our own credit union would not.
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April 2019 by Rachel Vanover
Every time I go in there the ladies are always polite and understanding. My only irk isn't their branch itself but the whole entire credit union. I still do not understand why they would limit people taking money out of their savings account. Perhaps it's a way to help members save money or it's more cost effective for them, I do not know. This is just very odd to me, honestly.
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March 2019 by Tacti Kat
If I could give 0 stars I would. Bloodsucking thieves is all they are. Worse than any bank on fees. Your positive balance includes $20 that you can't spend so if you go below $20 they charge you a $37 NSF fee for spending your own money that shows in your account.
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July 2018 by Steven Rankin
Members can use the restroom. The reason is members have flew germs. Unbelievable
