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February 2024 by Aimee Wilson
David and Curt and Kyle!!! Phenomenal people and service!! They did everything for us!! The prices are affordable. They definitely made sure we were taken care of. They made sure everything was done correctly. We already recommend to 3 other people. We highly recommend seeing any of these 3 guys. You won't regret it.
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February 2024 by beth shultz
Curt in White House, definitely went out of his way to be helpful and fix all my issues! So far I’m loving t-mobile, they genuinely have all made me feel it’s exciting to have me as a new customer! I’m looking forward to a long relationship with t-mobile! David also made a special trip into town just to help me get my phone working, I really appreciated that!You can expect honestly and commitment to customer service at this store!
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April 2023 by angels ducks
T mobile White House TN ,All staff are very helpful except store manager (as he claimed so)He reject taking my device returning at the store without reason ( said just can’t do that)- it was confirmed ok in previous week at the store and stated in T mobile web site as well . That store manager said “ it doesn’t matter”it is very regret thing happened in this peaceful townI went Madison TN T-mobile shop right after that and well accepted same returning device request peacefully done in few minutes.It was awesome experience even it was the agreement between myself and T mobile.
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February 2023 by Christine Jackson
It says on the door open Sundays 2-6 and at 1 pm on a Sunday they were not open and nothing to say differently on door
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December 2022 by Janie Noles
Love T- Mobile best phone service ever. Great customer service.
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October 2022 by Priyank Patel
Excellent customer service. The gentleman over there took his time and helped us out with everything he can even though it didn’t had to do anything with T-mobile service.
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September 2022 by Susan Metz
I was having issues with my phone. Bryce gave it a tune up. Working great now. Great customer service. Thanks so much Bryce.
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August 2022 by Brendon Lombardi
Absolutely horrible. I could write pages of reasons why this store in particular is horrid. But I will simply say Don't go to this store. They are extremely rude and unhelpful. Owner: Do not even bother to respond to this review as it will be nonsense. Your manager is a rude person that shouldn't even be in the customer service industry. Enjoy watching your numbers fall.
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November 2021 by william jones
The White House store added a phone to my bill without me knowing. Owner was e-mailed by his request and guess what. No answer. Better check and be careful. Great service do you not think.
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October 2021 by Michael Dean Meador
Sprint and T-Mobile Customers are taken care of here with David and his staff. What a great group.
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August 2021 by Sonne
What a great shopping experience I had with MJ. He took care of selecting the best device for me and even set it up after it was delivered to my home. Everyone was friendly and MJ is so professional. Thanks y'all for everything.?!!!
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July 2021 by Joey Long
Excellent service and hats off to MJ for all of the help with the new devices. And thanks for the patience with the billing process. Super happy with the experience. Thanks for everything...!!!
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July 2021 by Amanda Holt
Went in today at the White House location to upgrade my phone and add a line for my son. All the staff was extremely helpful in getting me what I needed. Kasey was the main one who helped and did an awesome job. If she didn’t know an answer she was right on top of getting it for me. They went over every detail of the changes and kept me informed of what they were doing while they were swapping over everything . I left as one happy customer who has a happy son as well. Thanks again for the friendly service.
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May 2021 by ashley Blasdell
This is the absolute worst TMobile. If you think about going here, just don't. The staff never knows anything, they can't ever help. I went in the other day to upgrade. I basically was told sorry I can't help you just order online. So I ordered through the TMobile app. Tried to give them another chance once my phone came in to get a screen protector and a case. One of the guys argued with me stating I don't need a screen protector if the phone gets cracked just replace the entire screen. He refused to listen to me and just let me order a screen protector. I refuse to ever give this store another chance. Take my advise and just go somewhere else!!!!! This store does not even deserve one star.
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January 2021 by Suzie James
When they don’t know how to fix a phone, they suggest taking it to a store that knows how to fix it. (They sent me to the local Verizon to try and fix my phone. They told me they would know more) and I’ve been a customer for over 6 years! I easily made the switch to Verizon.
