Auto Parts in White House, TN

“Went here to get a cabin air filter, they were also out.Had a great deal on Fuel injector cleaner advertised. After it was rang up Mitch realized the offer had expired but gave it to me anyway. He also looked up a bulb for me and was very helpful and knowledgeable. Thanks Mitch!”

“Mr Richard went above and beyond to help me. I needed my battery replaced he helped me and told me to wait inside because it was too cold to stand outside while he changed it”

“I was looking for a place to work on my car so i could drain and fill my radiator to get it prepped for the final filling of antifreeze and water when I called Advance Auto Parts about it and the person who was probably the same person who helped me ALOT replied with something like "Yeah, the bucket is good, feel free to stop by" to which I replied back with I'll be there shortly.So I got there and asked where I could empty my drain pan at and the guy told me "Right this way" to the back to which I emptied it with him helping holding it.Started jacking my car up to access the radiator bleed valve and that same person started providing me valuable advice like "removing the valve twist screw completely may cause it to leak in the future" and helped answer any questions I had to the best of his ability, for instance I had a question about where I could find the fuel filter so I could replace it as everything in my car needed it as it was sitting in a garage for a decade. He told it's possibly on the bottom right by the brake fluid reservoir.He also brought to my attention that I should consider cleaning the overflow reservoir which I gave no thought and he went back to help other customers which is completely understandable as I never hired him to help me and 20 minutes later he came back to help hook the battery back in place as I was looking to see how the reservoir came out.I did the other stuff on my own for a bit and started flushing the last cycle of cleaning my radiator, went inside to drain my drain pan and I started noticing my temp was going up to which I proceeded to go inside to ask for his opinion and he said what I kind of figured it to be, just a little driving to mix it all around would help, and he then informed me that the thermostat needed to be resetter and if in any case it didn't, use your jug of water to drain and fill it in the event of overheating.He was right and it went back to normal and my AC is nicely cold and I had peace of mind. Never got his name but he was wearing a shirt with vertically lined colors of white, red, and black or blue.He deserves a 20$+ raise, and if all associates who work here provide similarly excellent out of this world customer service then they should be invested into to keep them employed and happy. I never write reviews as my day around firms is mostly Hello, Need Help?, This is your total, have a nice day type of shenanigans. It's too monotonously cliche and weak, it's not their fault though as there's probably no incentive for providing excellent customer service outside an hourly rate set.If the person who helped me with my 92 Corolla is reading this, I'd like to say thank you for your knowledgeable help and not making me feel inferior despite me being not too car tech savvy, but i am gonna be in the future, so thank you for making me feel more confident in this endeavor.”

“This is the ONLY Walmart Tire Center I can rely on.. Johnny has been so helpful & knowledgeable that every time I come in whether I need new tires or just fix a flat he does an outstanding job!! An incredible Manager consistently has extraordinary employees! A tremendous shoutout to him and his TEAM!!”