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March 2024 by Duane Morse
They didn't have the plumbing supplies I needed. Wound up going to Lowe's in Franklin, KY where I will probably go in the future.
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March 2024 by Donnie Tilghman
May look small from the outside but this store is full of goodies. I needed some help today and they were very helpful and even helped with reccomendations.
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February 2024 by Jamie Richardson
Great staff, very helpful, prices are ok
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February 2024 by Kelly Romines
Nice place, nice people and had just what we needed
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February 2024 by Marilyn Bodnar
Very friendly and helpful staff!
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January 2024 by JB Dell
Walked in, two employees standing behind the counter chit-chatting. They never even acknowledged I entered. I proceeded to try to find what I needed. As I searched the for what I was looking for , I passed another employee in an aisle. He was staring into to space and never spoke a word. I'm guessing that the days of the helpful hardware man are gone here. I'll just go to Portland from now on. It's a little farther, they act like they appreciate your business.
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January 2024 by Philip Williams
Great staff with helping you find the perfect match to what your looking for and their knowledge. The building is a bit small so they can't get the same amount of mdse as the other stores
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January 2024 by Michael Fore
Friendly place but did have what we were looking for. Need to get more items in your store.
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January 2024 by Kathleen Ayers
Exactly what I needed, retired gentlemen helped me find the exact screws needed to replace new pulls on an old cabinet.
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December 2023 by Ryan Jarrett
Always super helpful! Surprisingly good selection.
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November 2023 by mzHolly Clark
Always have everything I need and fast and friendly!
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November 2023 by Keith Ray
I will never visit the store again. The customer service has become as bad as it gets. I was in there 30 minutes earlier kept going to my asking for help barely could get overcome and then I acted like they didn’t want to help. Will the guy come back here to help me finally. I had the two fittings in my hand that I needed. He grabbed other fittings out of there which I should’ve paid attention. He gave me the wrong feedings now they’re closed an hour early I called up here told him about it came straight up here. They didn’t bother to tell me they were closing in five minutes. Drive all the way back they were locking the doors and wouldn’t help me. But the customer service is What really is terrible.. if you need to go to Hayes go to Portland by far the people are 1000 times better
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October 2023 by Chris Freeman
Love the local Ace Hardware. Convenient and friendly.
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August 2023 by Gary Layne
First off the employees are not always on floor hard to find help the short women with glasses very rude and store looked nast this store can't even come close to portland store there they have great employees i get greeted when i walk in and everytime hands down .
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August 2023 by Janie Noles
Great experience and customer service. Highly recommended.