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February 2024 by Danielle Hammond
TERRIBLE customer service at this location; specifically speaking about the pharmacy. As others have said they do not take any kind of urgency to fill your medicine even if it’s called in on time. The lady I spoke to today was beyond RUDE. I was trying to explain something to her she cut me off ! So I am switching me and my family to another pharmacy. Walgreens should really record the phone calls so they can see how the employees talk to customers.
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January 2024 by Michael Barnett
If you call them you will be on hold awhile.always slow and have to wait for awhile.dont have enough people working.takes hours to days to fill your your medicines.dont receive your medicines half the time from your doctor after being sent many times.
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January 2024 by Pamela Bing
Most of the employees are rude!
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November 2023 by Lesco Brandon
Always a wait and they still take a while to get to you.
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August 2023 by Sarah Adams
If you want to speak to Pharmacy Manager, Bruce, he seems very nice and kind and definitely the associate manager. Just avoid Jake, maybe he was having a bad morning or he is just down right always acrimonious.
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December 2022 by g n a r l y g h o u l
Charleen is very rude and projects her own insecurities onto others. She definitely shouldn’t be working here. Old hag needs to retire if she hates her job so much.
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November 2022 by Ben Rudy
We scheduled COVID boosters and Flu vaccines for both of our boys as it said that Walgreens gave them. We get to the store and they said THEIR STORE won't give the shot! What? So what's the point of having a website if you set your own polices at each store!
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November 2022 by Jeremiah Thompson
I made an appointment to get my daughter her Covid vaccine and when I got to Walgreens I was told that they only do Covid vaccines during the week and not on the weekends. I told the woman that the website let me schedule the appointment and she said sorry but we don’t do them on the weekends because they don’t have anyone to do it. Don’t take weekend appointments if you can’t do them on the weekends
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November 2022 by Jessie Rudy
Walgreens in UC does not give the flu vaccine or the covid booster shots to children when the Walgreen website clearly states that both are given at Walgrees stores. I have made appointments for my children for both and then once we get there they won't do it. The website also states that they work to vaccinate people in rural areas. How is that possible?
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November 2022 by Zach W.
Horrible! Would drive 4-5 hours to visit another pharmacy. Always a long wait. Never check the voicemail for prescriptions from the doctor. Customer service like they reside in the depths of hell. Might have spoke to the Grinch who Stole Christmas when I called in my most desperate moment of my existence, sick!
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March 2022 by Cynthia Norman
Very polite and helpful.
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February 2022 by Angel Reyes
Ok, now that I have called a neighboring Walgreens to explain this to me in a polite and informative way, this particular Walgreens in Union City does not stock Any C3 meds. When calling ahead today check if they did I was question to who I was and why was I asking ?!?!? Never did they ask for my name and date of birth to verify if I was a legitimate customer ??? When asked to speak to the pharmacist because I was told they don't never give out this type of information ??? Pharmacist missed heard me and thought I was asking for C2 medication ? When I clarified to him and told him it was not a C2 it was a c3 medication, he seemed flustered and told me to check with Walmart. Never fully explaining to me what was going on ? We pay for these people's salary and it is not much to ask for them to be polite respectful and take the time to explain things to us especially on medications that we put into our body.
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November 2021 by Halie Conner (Redster)
It was easy to find everything I needed. Service with a smile and fast
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September 2021 by Sheri Widman
Set an appointment this morning for my boyfriend and I to receive the vaccine. When I showed up, they had no record of my appointment and interrogated me as to how I set it. They sent me away saying they had no appointments available and we would have to come at another time. Associate was rude and clearly overwhelmed and treated me with utter disrespect. Will NEVER count on Wagreens UC to handle my health concerns.
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September 2021 by Peyton Cox
Had to wait 50 minutes to get my vaccine, even though I had already made an appointment.