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February 2024 by Lisa Black
Great service dept!
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February 2024 by Janice Hickey
Amy in the service department was very attentive and showed concern for our problems. She is definitely an asset to the company.
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January 2024 by Rebecca McElroy
Good place to buy a vehicle. They are friendly, have a great atmosphere and a very clean place.
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January 2024 by Tracy M.
My husband and I took our new GMC sierra in to have running boards installed. We found out that an employee had been driving our truck around for over an hour. The employee put 41 miles on our new truck. The head over the maintenance department said he would fire the employee and offered us a free oil change and tire rotation. I will never go back to this bussiness again.
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December 2023 by Linda Stairs
A very kind and very special young man assisted my husband and I. We were looking for a particular automobile. Jordan did his best to sell us the one that I was wanting. We were $3000.00 apart. When the sales manager came in; we couldn't get him to work with us! Jordan has an exemplary attitude and a great person to do business with! If anyone would ask, Terry and I loved him! He is second to no one!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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December 2023 by Tracy Mohon
My husband and I took our brand new 2023 GMC sierra for service and an employee ended up joy riding in our vehicle for over an hour. Herman Jenkins gave us a free oil change and tire rotation. I will never go back there to have anything done to our vehicle again.
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November 2023 by AMPD Marine
Stopped here on 11/7/23 after my buddy picked up a new 24 corvette at the National museum in Bowling Green 11/6 /23. The service manager refused to come look at an issue with the convertible top not being secure and limiting his speed to 58 mph. The service writer deserves 5 stars for coming out and figuring out the issue and the service manager position.
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October 2023 by my Hart
It took the representative in the service department there at Herman Jenkins seconds just as she said it would to take care of my situation. WOW! That's exactly what I said when she finished with my vehicle. I hardly got a chance to sit down in the waiting area and she brought my car around. That's Great. Service, Great dealership.
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October 2023 by MIke Tillman
Amy and Larry were both very helpful getting my issue resolved. They got me in and out in a timely manner.
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September 2023 by stronghrp
I purchased a vehicle from Herman Jenkins from out of state and it was the easiest process due to their communication. I worked with a salesman Brandon Nelson, and he is definitely one of the most caring and nicest salesman I have ever worked with. It took several weeks for the car to arrive and he was keeping me posted, answering my question and keeping me informed. It was the best car purchase transaction, for someone living over 300 miles away, you couldn't asked for a salesman or dealership to do more. Thank you Brandon, and Herman Jenkins with making it all happen and a wonderful experience in purchasing from your location.
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September 2023 by Rocherte Newsome
The Service clerk did everything she could to make sure I had a great experience. She looked for coupons for me and gave me the best deal possible. I am very appreciative and will certainly be back for service again.
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September 2023 by Nancy Lovelace
I have had a recurring problem that they have diligently worked with to solve. They showed patience and concern and didn't stop until the problem is resolved. I would highly recommend the service department at Herman Jenkins Motors, Inc!
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August 2023 by Pamela Johnston
First time going to the service dept here. Greeted by Ken my service advisor who was friendly and professional. Explained about diagnostic fee and then the service and cost. Very nice waiting room. Spoke with several employees while in the waiting room. Everyone was nice. Becky at the cashier desk was very kind. Thank you Herman jenkins my Chevy Trax is healthy again.
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July 2023 by Lyna Byrd
I am very pleased with the team work. I called to inquire about the price of a part and was directed to service where I was ensured that my problem was something different. I made the appointment and got the work done and it fixed my issue!! Very happy with the service I received from all involved!!! Thank you to Larry in service especially!! Very dedicated employee!!!
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July 2023 by Johnny Branson
Had a great shopping experience at Herman Jenkins. Brayden Powers is definitely a great asset to this dealership ! See you in about 3 years.
