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January 2024 by Nic H
Worst experience in my life. They ended up refusing to rent me a car, despite my reservation. They just kept giving me different reasons and eventually told me that they do not rent cars for people traveling out of state. Except the reservation included that detail.I could not find anything on their website saying they did not allow this.
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September 2023 by Hope Bryan
Very convenient to where I am working at the moment. Jay and Josh are both super nice and will help u get in a rental fast.
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August 2023 by Lori Lyn S
If you talk to the reservation line they'll lie to you just to get you to make a reservation. Then when you go into the branch, they will not honor what the reservation line tells you. Then they don't tell you that there is a $300 deposit until you show up to pick up the rental. The worst experience at an Enterprise that my son and I have ever experienced.
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July 2023 by Sandra Gow Pollock
The Associates that work at the Union City Office ... Everytime I rent from this office the go above and beyond there friendliness to make sure my rental goes well
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July 2023 by Mykela Unzueta
Customer service was wonderful! Jay was very helpful and made the process smooth. Recommend renting a car from here!
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May 2023 by Toten Katy
These guys are always friendly and helpful. Jay is always knowlegeable and helpful. Will definately use them again.
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April 2023 by Maggie Powell
Jay was soo helpful for a first time renter! I highly recommend him for all your rental needs. He was high energy, very professional, and personable. I had no issues in the couple of weeks with their service. Will come here for future needs.
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March 2023 by Roxana Sanders
The rental process was smooth and even when I needed a bigger car they had it quickly and the paperwork was easy but they are terrible about answering the phone in the union city office I've called 3 different times and each time after 15 minutes of waiting I've had to hang up very irritating
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February 2023 by Mitzi Allen
Door dinged my car in parkinglot with their blue challenger by a worker and never got an apology or an excuse me or anything. And I'm sitting in my car this just happened. Very unprofessional approach.
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December 2022 by Michael Jordan
Unless you drive there, no way to know if they even have a car available because you can't talk to a person using the number listed.
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November 2022 by rick stanley
I wish I could remember the gentleman’s name who helped me but he was great. Told me what I needed to know and put me on my way. Quick and easy. Highly recommend Enterprise in Union City Tennessee
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September 2022 by Leon Williams
Had to get another rental today. With our only vehicle in the shop I had to pay an Uber driver $28.00 to drive me to Union City because Enterprise didn't have anyone to pick me up, like their Ad says.
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March 2022 by John Smith
Easy to get a car the drop it off the doors were locked people walking around inside through the keys through the slot
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March 2022 by Beverly Mathis
Service was good but the car was terrible, smelled like air fresher and cigarettes and even though it looked clean i just felt yucky
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December 2021 by Eric Newton (The Memories Man)
Great and Friendly Staff. This location doesn’t have many cars at all, so you might need to call ahead in case you have to go somewhere else. (Also, as a personal experience my wife and I had with the one in Orlando, Florida, make sure you document any damage, scratches, scuffs, or burn holes before leaving the lot. If you have a camera on your phone, take a picture of everything including, if possible, car’s location by the Enterprise sign. If you don’t, they will come after you with there lawyer and you will have a mess on your hands.) The Union City location gave my pastor a Ram truck to drive while his was being worked on. The Ram truck clearly smelled like someone smoked in on the inside and there was a good size dent on the back bumper. We had to return the truck the next day because of a tire that kept losing air. The Union City location works with you which is Awesome!
