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June 2024 by Tina Reed
Verizon is a joke. I have been with them for 15+years and after talking to a supervisor and 2 technicians. My problem is not solved. I asked to speak to another supervisor and she told me to make an appointment.They would call me back in 24 to 48 hours
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May 2024 by Allen Craig
Drove all the way to Tullahoma because they closed the one in Shelbyville wait 40 mins just for the young man with skull tattoos on his arm to be a smartellic and not accomplish anything.
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April 2024 by Mike D
Friendly quick staff . For whatever reason they couldn't port over my metro pcs phone. So i wasn't able to resolve the problem.
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April 2024 by Shannon Flores
Waited almost 10 minutes for store employee to finish their conversation, who only wrapped it up after an employee who was already with a customer greeted me.
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April 2024 by Amber Abel
Very satisfied with the service I received. Ask for Cory, she's super helpful and friendly. I left the store with a full understanding of the service, my monthly bill and how to set up my new device.
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March 2024 by Brian Loso
The service we received from Susan was top notch got me exactly what I needed and set my phone up for me while having great conversation with my wife and I thru the process. Great customer service. She really cares about her customers
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January 2024 by Billy Capps
Awesome ? custom service
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January 2024 by Aaron Rowe
Great business
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December 2023 by Barbara Smith
Best customer service I have experienced
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December 2023 by Pamela Leonard
Got new phone and representative didn't even finish setting up phone and she told us we were done. She was too busy with her phone. So 2 days later I had to drive the sixty miles to the store to have another representative finish setting it up.
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November 2023 by Jackie Taylor
Had to wait a while to be taken care of, but our Verizon associate was great. Very helpful, great customer service
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October 2023 by Sharon Darnell
No good customer service available
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October 2023 by Madison Roberts
Only cares about sales. Been sitting here two hours waiting on help, was called up and then left to make sales rather than help an existing customer. Very selfish and rude people
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October 2023 by James A. Bunn Sr.
Great service it's just a long wait
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August 2023 by BRIAN PERRY
You don’t answer phones locally.. You outsource customer service. You suck at all levels. I hate Verizon!
