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February 2024 by Sean Daniels
See you soon
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February 2024 by Drnepo
Some guy with a Penske trailer almost drove me and my dad off the road into oncoming by the little ceasars in tullahoma his trailer is M4818018 around 9-9:15
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February 2024 by Matt C
Incompetent drivers, I sent packages to a friend in Shelbyville. Unfortunately, this facility has the packages. So I'm not confident they will even arrive. There's 16k in my entire county here in KY, and my UPS driver still manages to get through the snow on top of the mountain I live on. What's your excuse???Update: 2nd day and no delivery, with no new tracking info. WHAT A JOKE.
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February 2024 by Basil Hall
UPS crew went above and beyond in holding my package at the depot so that I could pick it up in person despite a major snow storm that has greatly impacted deliveries and made the roadways impassable in many places.They were very friendly and helpful even though they've been working a ton of hours and dealing with a huge backlog of packages and lots of customers looking for updates. It's rare to find great customer service anymore, especially when things aren't going smoothly. Very appreciative of this UPS crew!
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February 2024 by Jeffrey Pierce
Where to go to drop your packages off or pick up professional service highly recommended
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September 2023 by Kattie Neal
CAN'T TALK TO A LIVE PERSON JUST THE STUIP COMPUTER WHICH IS VERY VER FRUSTRATING
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August 2023 by Jeff Finchum
Very disorganized and chaotic not to mention the employees there are extremely rude and unfriendly
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August 2023 by Happy Anne
Unfortunately, I have to leave a poor review for this branch. I have requested that UPS no longer be used by anyone I purchase from because they’re constantly delivering my packages to other addresses. The last package they misdelivered was from Tiffany & Co!!!! I have called, emailed, messaged…used every form of contact and they consistently Mis deliver my packages. Use with extreme caution!!
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June 2023 by Alternate Dimensions
Not sure who was the delivery driver on 6/2/23, but they attempted a delivery before our store opens & then decides not to leave a note that a delivery was attempted. By the time my team had realized that it was past delivery time and we checked on the status of the delivery, this location was closed.I contacted UPS Customer Service at corporate twice (once last night at 11 PM & once today at 11 AM). They said that all the corporate can do is send the office a message to contact me immediately to arrange a pickup. I've heard nothing.We would not be so anxious to get the shipment if it wasn't for a special event that is scheduled for tomorrow 6/4/23 at 2 PM. Now my company will lose money because the event will have to be cancelled.Next time follow proper procedure.
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September 2022 by carleen porter
Did you know you can’t call one in your town? The 800 number customer service tells you they are not allow to so if you have a problem with delivery out of their scope you are just out of luck. UPS your customer service is solely lacking.
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August 2022 by anne77f
I am amazed at the level of customer care from this location! I had a package mis-delivered and the driver went back, retrieved my package and delivered it. I am in awe of the care this location gives to its customers. I wish ALL UPS locations were even half as customer oriented!!
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August 2022 by Emily Myers
Today there was a problem with a delivery to my home. It could have made for a really frustrating experience, but the customer service at this UPS hub was top notch. They resolved my problem immediately and were very friendly. Thanks to Justin and the UPS team!
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May 2022 by Jerry Freeman
Great service the young lady was super nice and helpful , at the Tullahoma TN office
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May 2022 by Sheila Davis
I'm in a new being built subdivision. Between UPS, Doordash, & USPS I'm screwed. USPS is fighting delivery making me drive 13 miles round trip to get mail. I went to UPS & explained this & location. I'm sure the driver has passed in in 6wks now. Not on GPS but easy to see if they tell him, it's at Hurricane Rd & Buck Lane. I'm the finished 1 but 15 others framed & roofed. I miss my driver in PCB FL. GPS isn't the only thing I don't have, cable, AT&T, WIFI, etc. Welcome to the country, but not even 1/10 a mile they have it all. ?
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April 2022 by Taco (#TacoPablow)
Worked here for about 3 or 4 months through their seasonal program and it was a really great place to be at! Plus, the customer service for shipping and receiving products is always good!
