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February 2024 by Ash
I had contacted the bakery section to ask if spice cake was offered, the person I spoke with had hung up on me. I called back and this same associate answered and was rude. Did not provide a pleasant tone and hung up on me again, this time after answering the question. I spoke with mgt Aaron after this encounter, they assured me it would be corrected. I am leaving 3/5 stars because mgt Aaron was pleasant, accommodating, and reassuring that this behavior is not the Krogers way. Thank you Aaron for being there for your customers and providing them with basic human decency/dignity. If not for you, I would only be giving 1 star. You deserve a promotion!
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February 2024 by Dee Smith
Dirty store, cluttered. No great prices. Will never go back.
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February 2024 by Selena Izquierdo
Absolutely disgusted from the human behavior of the staff at this location WILL NOT SPEND MY MONEY HERE most of the staff look strung out on drugs and have their heads so far up their a** they can’t answer simple common questions or respond normally , save your money and go somewhere else not to mention how questionable their poultry looks at this location idk what I got but it’s definitely not chicken thighs overpriced and not worth it throw out a whole package of meat because of the poor judgement call someone somewhere down the line didn’t do their job right …. Shocker EXTREMELY DISAPPOINTED no excuse for any of this do better
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February 2024 by Cici Mora
Easy to find things fast easy to find things. If u r reading this yr loved ?
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February 2024 by Nicholas Redick
Nice shopping experience. Much more pleasant than Walmart.
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November 2023 by Lisa
DONT BUY THEIR SALMON PINWHEEL STUFFED WITH CRAB!!!! Tasteless at best!!!! I’ve bought a lot of seafood there- but this WAS NOT GOOD!!!!!!!
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October 2023 by Katie Witt
Leo from pickup is a pill head and his mom is probably too
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October 2023 by Leeann Wair
DONT BUT DOG BONES FROM HERE..I brought one and it was molded and smelt weird. I didn't give it to my dog. So watch what treats and food u buy ur pets here
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September 2023 by Courtney Martin
The night crew there is a hassle to deal with. They are all very rude and clearly want the customers out of the store. I totally understand that, but as I was checking out 20 minutes before close (which, if you’ve ever worked in retail at all, that’s plenty of time before closing for a customer to be checking out…). Walking into the store, the young lady collecting carts rudely cut us off before grabbing a buggy. That takes two seconds to do, and she stood there for easily 3-4 minutes and looked at me many times while standing there trying to get a buggy. I gave her a smile, trying to be friendly and she didn’t even speak a word to me. TERRIBLE customer service right from the get go on this trip. Then, as I’m navigating the app deals and store shelves, I’m finding that a LOT of my items and sale choices were not matching up in store. I’ve dealt with this many times at this specific Kroger and the employees, daytime or nighttime, are always rude about it. Anyway, as we got to self checkout 20 min before close, we were trying to hurry as to not be a bother to the employees trying to go home. My husband couldn’t see the screen at self checkout said “closed” and I tried telling him the light was off but he really couldn’t hear me over chatter in the store. Apparently, the young lady manning self checkout on 9/26 even told him it was closed but again, he couldn’t hear; but as he got to that register he heard her make smart remarks to him like “alright then, whatever” because she assumed he was ignoring him? VERY insensitive and rude to say something like that. What if he were an actually audibly impaired person? That’s ridiculous behavior from CUSTOMER SERVICE employees and I truly hate shopping at this store so I guess I’ll just boycott it after that employee smarted off to my husband. There is only one employee at this Kroger that’s EVER been friendly and it’s the cashier with short short dark hair and southern accent. She’s always so friendly but I haven’t seen her lately so I guess I’m just done with this store. Bad, bad, bad customer service.
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September 2023 by Mike Tucker
Mark was very helpful in resolving problems with fuel points on gift cards. We appreciate that he took extra time to help us and with a smile.
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August 2023 by Fuzzey Garland
Fast pickup and cool dude. Pickup parking is convenient enough.
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July 2023 by Ashley Winchester
Okayish if you never need to stop in within 30 minutes of closing. Otherwise the employees hound you to leave and make sure you know to be outta their hair well before the actual posted closing time. Walked in thinking ok I’ll hurry cuz I noticed 1 door blocked off.. then heard 2 we are closing reminders over the PA in about 10 minutes. Then had an employee walk up to me to remind me to leave on time when I still have 20 minutes and would’ve been out within 5. Next time I’m checking out at 10 till then acting like I forgot something to see how much it bothers the employees. The man at the cash register said the reasoning behind all the reminders is because they’ve had people hide in the bathroom to try to steal after the employees leave…. So it’s ok to treat everyone like they have bad intentions instead of just checking the bathrooms right after closing? I was just trying to make sure my kid had milk for his cereal in the morning and snacks for all the inevitable “Mommmmm I’m starvings” that will come tomorrow. ? Wasn’t trying to steal any over priced food from employees acting like they are guarding Fort Knox. For the record I was backing out of the parking lot at 9:53, 7 minutes before closing so not even like I was cutting it THAT close.
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June 2023 by Fred Kaempf
They have soda in stock, even diet ?.
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May 2023 by James Wilson
This Kroger is so bad that it makes me not shop at other Kroger's. I'll go out of my way to skip Kroger. I had to go in to pick up a birthday cake. Stood there at the bakery for 10 min. The only person to talk to me was selling credit cards. He had a Kroger shirt. I said I need help at the bakery. He said he didn't work there. Had to go to the deli and have them look for my cake. I was in there 30 min.
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May 2023 by Robert Heard
Service was good prices still a little high