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July 2023 by Thomas Lawson
Wow! What a great shoe store and friendly staff. Florence is always great to deal with and she is training some young men the art of customer service and sales whether there or somewhere else.If you want customer service and something that the big box stores no longer offer the Clayton’s is the place. Plan a few extra minutes because the personal attention is worth every minute!!!
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June 2023 by Steven Murphree
I always leave happy and with better feeling feet when I walk out.
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May 2023 by Gene Hoke
I met the owner and she was very cool. I'm definitely coming back.This is an old school shoe store. They measure your feet and everything. I really wish I had come here instead of getting my shoes from Amazon.The store has very rich history. It's been here for 122 years. Check out some of the cool pictures. I highly recommend.
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April 2023 by Amy Hardyman
I haven't been able to wear sneakers in over a year due to some issues with my feet. I was visiting with my sister and she mentioned trying Clayton's and letting them measure my feet and see if there was something they could find to help. We went in on a Wednesday late morning and while they were busy, the owner herself took time to listen to my issues, measure my feet and went to find what she thought would work best pulling several styles and options. I went with a pair of New Balance that I am absolutely in love with. I wear them every day am not having near the pain in my feet I was having on a daily basis. I am now a Clayton's believer and that is where my shoes will be purchased from now on even after my surgery to have my feet fixed. Clayton's is only an hour and half from where I live and I love going to hang out with my sister. Thank you for helping me "get back on my feet"
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March 2023 by Jonathan Smith
Best shoe store in Tullahoma. I bought my work boots in the Tullahoma store. This is my second time buying the same boots. They go above and beyond.
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February 2023 by amy burroughs
We went to claytons as we have always had good customer service here in the past but this time was not the case. We ordered shoes as we needed permanent ones but bought a pair of temporary ones to get us by until the other ones arrived but the order was never put in the system for the permanent pair When reaching back out for a status claytons said they would address it on thursday of thefollowing week as the dealer was there at moment. When calling the owner the week after that which was now the third week waiting then apologized to say she forgot and that the order was not put in and she did not call back to follow up. She then said she may not be able to get them but I told her I had now located them on Amazon myself and why would that be the case? She said that is the way the world works online but I differ as I loved their previous ability for them to handle this in the store but sadly this was not the case this time. Received the amazon order in 2 days. Although i am greatly appreciated measurements and temporary shoes to get us through this was not good cs. Went down hill
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February 2023 by Tina Monroe
Took time with measure and fit for me and my grand daughter...
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November 2022 by Maria Logan
My family and I bought shoes here for our trip to Hawaii. We walked so much and we were so thankful for our comfy sandals!! Worth every penny.
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July 2022 by jebjr1013
Great experience! Owner was very friendly!
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October 2021 by Kaitlyn Isham
This place is a gem! Over 100 years has it been in business and family owned. Great selection of shoes with wonderful staff! Thank you FLORENCE!
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August 2021 by Joshua Burton
Awesome , classic place.
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April 2021 by Heath H
We had the best experience at Clayton's today. It was our first time at the store and we were immediately greeted by the owner. We were extremely impressed with the selection and service. I walked out with a very nice pair of new Wolverine boots. There is a reason this store has been around for 120 years. Highly recommended!
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March 2021 by James C. Bispo
Awesome people that genuinely care about their customers and community! Best place to get SAS shoes that will make your feet feel great.
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January 2021 by Paul C
Florence and the staff at Clayton's are great. From the moment you walk in they treat you like family. They provide quality service so that you leave with exactly what you need. Best hometown shop to buy your footwear.
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August 2020 by Kathy Marshall Woods
This is a wonderful shoe store she’s helped me so much with my dance students shoes and my own shoes my feet do not hurt when I work now!!
