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January 2024 by Amanda King
It is ridiculous the way this woman treats customers. She was rude to the couple in front of us and she tried to be rude to my husband and I. I choose to overlook her nonsense during Christmas but it’s a new year and something needs to be done about her.This lady has no business being a part of anything that has to do with customer service.Her whole demeanor belongs in the back stockroom, stocking shelves away from the public.I would have bought the other items I had picked out, but her attitude blew it!
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September 2023 by Dj Towry
Love this place
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August 2023 by Elizabeth Latson
I like this store but today while shopping the music was horrific. It was just evil sounding Halloween themed music. I understand it’s almost “spooky” season but I literally do not want that terrible music blasting in my ear while trying to decide which hand soaps smell the best. Not to mention, Halloween is 2 1/2 months away. The music was just terrible today. And very loud. Not everyone is into that stuff.
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August 2023 by Paula Jones
Worse customer service ever. They never have the same coupon rules twice for example one person may let you use 2 coupons then the next time suddenly they can’t do it anymore. Always rude even when trying to ask a question. Personally wish they could be replaced with Buff City Soaps.
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July 2023 by Maria Mosso
The Bath & Body Works in Tullahoma employees are awful. Three ladies behind the counter rolled their eyes at the customer in front of me and made her feel uncomfortable, it was very noticeable. When I asked where a product was, one of the ladies said over there on the wall... The whole place is a wall! Then when I asked a question, not one smile on any of the ladies faces, and I felt like I was bothering them. I walked out without purchasing anything, and I will not go back.
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May 2023 by Jennifer Velasquez
The manager here is very rude and has her cell stuck to her ear.Unfortunately, I didn't get a name but did call customer service.I called that morning about the 5.95 mini candles asked the woman can I also use my 25% off she advised I could.Went into the store got about 7 took to register asked again the girl said let me verify waited for the manager to come from being on phone another associate advised her to go ahead.The manager finally came out said NOPE, I just turned around and walked out.I drove 45mins due to her not training staff.
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March 2023 by Christine Incorvia
I live in the next city over and typically shop at the store in Murfreesboro but I have in the 9 months since relocating visited this store three times. I have encountered different staff every time I have visited and all three times they have been the rudest sales people I have ever met and have left empty handed all three times. I don’t know that they are bluntly rude but so painfully uninterested and bothered by my presence it seems, that I just find myself turned off from buying anything. I’ll just grin and bear the drive to go to a different location.
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January 2023 by Whitney Simmons
Not open when the sign says so. Went to go in one even the associate was by the door on her cell phone before closing not closing time yet and saysvwere about to to close sorry. I left she locked the door and continued her call . Highly disappointed with this location. This happened in two different times. Two weeks before Christmas and on the 23. I will not return. I'll go another hour away.
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December 2022 by Dairel 615
Drove 30 minutes and Got here at 7: and store was already closed yet website says it’s open until 8pm …. Lady had the door locked and just looked at me when I tried to ask why they were already closed. Very frustrating
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December 2022 by Edie Snyder
Wonderful products. The staff is very friendly and helpful.
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September 2022 by Christy Hanson
Need to change the time on website it says closes at 8 I was there at 7:22 and it was closed. I specifically drove to Tullahoma to shop from Estill Springs.
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August 2022 by Rita O'saile
Went in last weekend. They had a great sale with 75% off alot of items. I got handsoaps for $3, single wick candles were about 3.86, hand lotions were about $3.50 or so. Lots of choices! The Carnival Kettle corn soap smells delicious!
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June 2022 by Alyssa Gilmore
Everyone is very friendly and helpful here. Lots of great products as well!
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March 2022 by Latesha Wade
They are always looking to assist you with your purchase.
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December 2021 by Maggie Moon
Nice store, and helpful staff.