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September 2023 by Carl Schumaker Emperor
Incredible assistance.Lots of parkingNext morning availability if parts not in stock.Fair prices.Veteran owned and operated.Wish there were more stars to give this store.
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March 2023 by Tony Evans
Great people
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December 2022 by Chris Beasley
Friendly clean place but they do not buy old car batteries
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December 2022 by Eric Vonhold
Unfortunately they didn't have what I was looking for.
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September 2022 by Casual Observations
Have lived in Ridgely for 3 years, and am in Tiptonville all of the time, but Thursday (9-15-22), I was in need of a battery.I had tried all of the conventional stores such as Walmart, AutoZone, etc, but they were out of the particular battery I needed.I did a Google search for the particular battery that I needed, and up popped NAPA auto parts in Tiptonville. I went down up to Tiptonville to the NAPA store, and they didn’t have the battery I needed either, but stated that they could have the battery in by tomorrow morning.I decided to go ahead and let them order the battery for me. Fast forward to Friday (9-16-22), I have arrived at the Napa store in anticipation of picking up my battery, but much to my pleasure and surprise, they installed my battery for me in less than 10 minutes.Not only did they install the battery for free, they ended up waving the $18 core fee as well.It wasn’t until the end of my visit that I found out the owners name which is Tony. I can say this much with certainty about this particular establishment… Tony will definitely treat you better than any other auto parts store in the area, I can assure you of that.The customer service that I received from Tony today far exceeded my expectations, and because of that simple gesture of being friendly and treating the customer well, I will definitely be back to patronize this establishment whenever I need car parts…Thank you so much Tony for going above and beyond. You have definitely earned a new loyal customer!
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January 2022 by Jerome Shumate
He is very knowledgeable about your needs and if he don't have it or can't get it he will help you find the part you need. It's a shame NAPA doesn't treat him like a Corporate store.
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January 2022 by Jason Stewart
Everybody should meet the owner of this place once! What a character! Knew his stuff though!
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September 2021 by jamama taylor
They gave me a wrong part, but gave me no hassle returning it. Very friendly
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September 2021 by Joshua Flatt
Friendly but have to order alot of stuff
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July 2021 by Michelle Rasbach
Mr. Tony is amazing. He has always helped me out with what I needed and if didn't have it he would order it and have it there the next morning.
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March 2021 by John Himmelheber
Everything was good at this Napa they got parts and put them in
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February 2021 by Quintin McClearen
Friendly people at a fair price you just can't beat Napa in tiptonville Tennessee
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November 2020 by Cynthia Smith
Very friendly staff.
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December 2019 by Jennifer Spence Swift
Wonderful place to shop
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August 2019 by Sherrie Thompson
Always friendly and very helpful. By far the best Napa l have ever been to!
