“Very different shopping experience from the bigger store chains someone greeted me at the door asked if he could help me find what I was shopping for and accompanied me to the proper department carried the product to the counter for me. The cashier was very friendly and offered to have my purchase walked out to my vehicle. Was very impressed with this shopping experience”
“Worked with these guys on all of our hardware in a kitchen remodel. Can’t say enough about their service. Pricing was better than anything else I found. Wish I had more reasons to work with them regularly!”
“After living here for a year, I discovered this store. I needed to have some screens for a few windows made.
Friendly and helpful staff!!!!!
Large selection of what you'd expect at a hardware store plus an extensive garden center and lumber yard.
Did I mention the friendly and helpful staff?”
“An enormous thank you to Jeremy, Josh, Skyler, Jared, and Andre! Lowe’s went above and beyond to take care of a manufacturer product issue. That level of customer service is extremely rare these days in any form of business. Thank you for resolving the issue ?”
“Good selection of construction supplies from appliances to molding, paint, window blinds and cabinetry, etc. The last Friday of every month everything is 30% off. Definitely recommend shopping here.”
“Out of what we needed. Informed by staff product was on back order since October 2023. Came home got on app & ordered it & picked up at same store in about a week. Not sure what was going on there but Home Depot needs to fix in house information and allow customers to order in store if they choose; which means probably new software?$$$$$On upside all the staff was great especially the 3 tht helped us in garage door insulation/insulation area, except being mis informed about ordering product.?”
“We had a terrible experience with another company and our refrigerator delivery. We went to HD in Franklin and Jack in the appliance department helped us out . We were frazzled because of our bad experience with Lowe’s and he was very helpful and got us set up .
We are very happy so far”
“This 5 star goes to Kerry! My mother had several small and specific items to purchase today whiich were located all over the store. Kerry literally helped us locate each item. What would have easily took us an hour to find the items, took 10 minutes. This was so very much appreciated. Thank you Kerry for you exceptional customer service!”
“Wow wow wow. I had a large load and couldn't fit it all in my van. The team helped me to try several ways of getting all my stuff home. I think I was helped voluntarily by 6-7 associates throughout my experience. What a team!”
“Austin in the paint dept. Deserves a raise! He was very friendly and helpful with finding the right stain/sealer and helping me with samples. Great customer service!”
“Customer service is unmatched. Friendly, knowledgeable staff. Gabby is an awesome representative of TSC and helped me with dog food choices, fencing need questions and so much more. She sold me on becoming a TSC customer and staying one. GURA, she did it perfect and with heart. The Thomson Station location would not be the same without her. She needs to have her own store.”