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January 2024 by Colleen Alexander
Very helpful about new meds.
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September 2023 by SweetGrass71
Friendly, helpful people. I've always had prompt and professional service.
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September 2022 by Sherry Norman
I just want to brag on the pharmacist he is so nice at helping my husband is need of a antibiotic and sweetwater Walmart was out he said he would call when it comes in it did not come in but he called other Walmart pharmacies in the area and found the medication needed for my husband and I got it changed so we can pick up in madisonville so thank you for going the extra mile for him
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July 2022 by Renee G
This is about Walmart ONLINE orders/pickup from Sweetwater. This has nothing to do with the Sweetwater location, but rather Walmart Corp. and its computer programs.Online order split my order between pickup and shipping, but did not tell me! First order under $ 30 did not charge me a service charge for being under $35 dollars. The other two items that have to be shipped went back into my basket, that I did not see till later in the day. So they were never ordered!!! And they then charged me 5.99 for being under 35.00. When I called Walmart Online customer service she had to check twice with her manager to straighten this out. She also said "Sometimes Walmart charges the service charge and sometimes it does not. WHAT???!!! I said, that's not my problem it's Walmart Corp. How am I supposed to know when it does and doesn't ? No answer to that....however she said No worries she would take care of it and she was sorry for the inconvience, reading her script. I said I don't care if your sorry because this would never happen if Walmart could make up its mind on splitting orders without my knowledge or charging extra fees. IM OVER corporations saying they are sorry but never changing their policy. I cancelled my orders (both pick up and delivery) and am going across the street to Ingles tomorrow.
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July 2022 by Carol Kerr
Always great service
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December 2021 by Ralph Prescott
This Walmart is “calmer” than the one in Athens. Goobers don’t water the plants in the garden center and many are dying, but it rained Saturday. Whoever buys for the individual departments doesn’t know that Walmart brand of instant grits is better than the Quaker brand and WHO HAS EVER BEEN TO A WALMART THAT DIDN’T HAVE BBQ SAUCE.....Kraft makes it. Items on shelf with December 2020 expiration date. No frozen yogurt, no Ben and Jerry’s Fro-Yo. Aisles backed up, self scan section on one end closed.Really....management sucks here.....Goobers....
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August 2021 by Brad H.
It's maybe the worst Walmart I've ever been in (which is saying a lot!). They never have carts. They never have staff. It's dirty and half the self-checkout registers (which is almost all the registers now) are always broken. The only bright spot is the pharmacy which is like a completely separate experience. The people are super nice and helpful and I won't go anywhere else.
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August 2021 by Nice P.
Sitting in the online pickup area now for almost 2 hours. My order still isn't ready. It's 7:45 I got here at 6:06. Order time was to be 6-7pm. I had to call upper management to get an answer on when my order would be ready. I have Covid and I just want to go home. But I'm still waiting. I could have gotten my entire order picked and ready in less than thirty minutes. What takes them so long? I placed my order before 2pm! It should be done! I follow the rules and go with no contact and I could have been done and back at home thirty minutes ago!
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July 2021 by AAD
This Walmart is “calmer” than the one in Athens. Goobers don’t water the plants in the garden center and many are dying, but it rained Saturday. Whoever buys for the individual departments doesn’t know that Walmart brand of instant grits is better than the Quaker brand and WHO HAS EVER BEEN TO A WALMART THAT DIDN’T HAVE BBQ SAUCE.....Kraft makes it. Items on shelf with December 2020 expiration date. No frozen yogurt, no Ben and Jerry’s Fro-Yo. Aisles backed up, self scan section on one end closed.Really....management sucks here.....Goobers....
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July 2021 by Sharon Ballentine
Love being able to drive up and get my medicine
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June 2021 by Jeni Hinton
They don’t post on the website that they close for lunch. 1-2pm
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May 2021 by Nicholas Galyon
Great fast service. Friendly staff. Helpful and knowledgeable.
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April 2021 by Sarah Lynn
Getting stared down when I walk out the door pisses me off. I pay for what I get at the Walmart...I understand ppl do steal and I understand being strict because of those certain ppl but in no way does acting rude and like you're better then the customers make them stop stealing just saying...
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April 2021 by Kris M.
Terrible customer service for a Tuesday night and dead store. Not impressed with the LACK of customer service and the fact they treated me a customer like crap and had no intentions of helping me. 9:27pm Tuesday night hey Manager get your act together and train your employees better! You've lost my business!!!
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April 2021 by Mitch Belk
Worst walmart I've ever been to and I travel alot so I've been to MANY! Rude management, ONE register is all they ever have open and the self check out is always backed up with a teenager in charge of that. Worst customer service ever!!!
