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May 2024 by LaDonna Crumpton
We are regular customers at the facility. We bought our tires there and get our oil changed regularly. Last Saturday I went to get my oil changed and a employee came out and told me that they had broke a lug nut while rotating my tires and that is not unusual for Subaru's, he said they would replace It. When I checked out they had charged me for 5 lug nuts @ 3.99 each 5 wheel studs @ $4.99 each. Now keep in mind they are the only one that rotates my tires each visit. He also came out and told another man the same thing except he wasn't driving a Subaru. I also had a ordeal with a faulty oil filter! We will never darken those doors again.
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May 2024 by wes Baucom
First know I write this with a distain for dealerships. My experience at Jacky Jones was very positive. I came to trade in a car and buy a new one and Shauz Danieles took way too much time out of his day to help me. I drove 3 hours to buy a manual c6 corvette not knowing how to drive manual. So come the test drive he teaches me and lets me stall it not know I’m going to be purchasing the car. I do anyways and after I’ve bought the car he took time out of his day to continue to teach me before I drove it back the 3 hours by myself. During the time he spent with me he definitely could’ve cracked a few jokes and got some good laughs but he was nothing but supportive and instructive. Also it just wasn’t Shauz who was very kind and welcoming everyone I talked to from mechanics, to sales, to the paperwork people and the owner of Jackey Jones treated very well and had my best interest in mind. Unlike every Nissan, dealership near Murfreesboro/Nashville. Just overall a way better experience than any other I’ve got.
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May 2024 by Frances Rose
Declined over the years
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May 2024 by Courtney Carpenter
Very pleased with this dealership and Shauz Daniels. They stay in touch with every step of the build to the delivery.
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May 2024 by helenefotre1958
We found our vehicle and Shauz was very informative and helped us through the process.Probably the best experience we have had in vehicle shopping!Highly recommend Shauz and Jacky Jones in Sweetwater!
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November 2023 by Jess Gallahar
They were absolutely amazing. I was frantically driving around Sweetwater trying to find somewhere to get an oil changed done because I needed to go out of town and my oil was way overdue and luckily they were able to fit me in at the last minute. The gentleman and there were also kind and not only did they do my oil change, but they rotated my tires which was included in the service and also my brake light was out and they ran to the auto parts store to get my brake light for me and replace that and they completed the services within 30 minutes. It was perfect and they are just so kind there highly recommend them.
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November 2023 by Wolfgang Esslinger
I put a lot of miles on Vehicles Iran afford F450 and it is diesel. I put 15000 miles a month Yes 15000 miles.on and every time I come home. This is where I have it service.
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October 2023 by Abbey Woodall
Shauz sold me my first truck today, and he was awesome! I was so nervous, but he made the process very easy and smooth. Thank you again, Shauz! :)
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October 2023 by Donna Ziegler
Always nice when I come for my oil change . Sometimes a long wait because it's first come first served. But that's ok. My life isn't in that much of a hurry.
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September 2023 by SilverSithWitch
Very helpful, friendly. Job well done.
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September 2023 by Randy Powell
Purchased a new Ford truck online.We got it taken care of quick. I was honest with them on the trade and they did what they said they would do. No surprises. They are 550 miles from me and would not hesitate to do business with them again. Would recommend Shauz to everyone
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September 2023 by Mac McCollum
I started looking for a new truck 4 days ago. My wife bought her car with Shauz a few years ago, so we asked if he could help us find something for me. We told him what I was looking for and he found me a truck that was WAY better than I was even looking for. It has features I didn’t even know I wanted until I drove it. The best part was the price was in the range we were looking for. Shauz had me drive a few different trucks to make sure I had what I wanted, didn’t rush me at all. Once I had decided he picked a good one the first time we started working through the tangle of $$$. I was waiting for a check to cover my down payment but the the awesome crew at Jacky Jones made sure to keep my truck off the listings for. While so I could get everything lined up. Truck was cleaned, serviced and filled with gas (which is a big deal nowadays). He helped me switch over all my gear and everything was painless as buying a car can be. Can’t thank Shauz and the crew at Jacky Jones enough!!! 100% happy with truck and buying experience! If your looking or thinking of looking go to Shauz and Jacky Jones Ford!!!!!Services: General repairs & maintenance
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September 2023 by Tommy Garren
We have used them twice now to change the oil in our car over all good Service wife had it changed last week and today I noticed the hood popped up on one corner raised the hood and some one forgot to put the oil cap back on .not happy about that
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August 2023 by Mark Chaney
All good, oil changed and tires rotated, very quick, busy place. Staff friendly and helpful
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August 2023 by Karen Tallent
If I could have given them 0 stars I would have done so. Oil changes is the only thing I believe they should be doing. Under no circumstances should you get tires from them. If you encounter an issue, be assured that the manager will simply blow you off. He says he will call you back. That's a bald face lie. They don't help wirh any issues. I realize that losing my business means nothing to them but I felt the need to hopefully warn off anyone who reads this message.Services: Tires
