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January 2024 by Nikki Lyn
Just wanted to praise Ashley at the Springfield store for being so great and helping so much when my new battery was improperly placed. She spent a while fixing the first mistake of someone else and was really nice and pleasant to be around. I hope she's nice and warm now because we were COLD.
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December 2023 by Luna Moon
Came up here needing a few things to do some repairs to my hub assembly and pitman arm/idler arm. Needed some larger sockets and was struggling with finding a 34 mm to remove the axle nut bolt.Ashlee was downright amazing! She came through for me on more than one occasion today and helped get me where I needed to be while also juggling other customers. She was friendly and knowledgeable. Highly recommend!
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November 2023 by Rocky Xxxxxxxxxxxxx
Pretty decent O'Reilly's.They do tend to get backed up at times, not always have things in stock when their website says they do.Some of the younger employees could be a little more knowledgeable about their job, not vehicles. Let's face it, autoparts store employees nowadays can't be expected to know much about vehicles, but they should know their jobs. Maybe spend a little less time on their phones or talking to each other about their life drama or their trucks.I know this review sounds negative. It's just constructive criticism.Overall, it's still an okay location, just needs a little work.
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November 2023 by David Ingram
Very helpful. Installed brake light for us
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October 2023 by Tammie Bowens
Went into O'Reilly in Springfield, TN on October 9th, 2023 at about 4:00 p.m.. When I walked through the door, I see 4 workers,1 was already standing to the side, 2 others workers head to back, 1 person named Rain acknowledged me and helped with the front brake pads purchase. She had a look on her face like really. I was a black customer and the other 3 didn't want to help me. This is 2023 and there is still that going on. Just wanted to let management know this is what is going on in your company.
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June 2023 by anton chigurh
I've been buying my parts from O'Reilly's for 20 years, it used to be you got Quality Parts. Now all you get is Chinese junk. I'm tired of Chinese junk I'm tired of O'Reilly's
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May 2023 by Kandi Shannon
The guy that was working was a very helpful person he stayed pass his close time to try to help me find a part i needed i was very surprised at how helpful he was being dude needs a raise
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May 2023 by Don Clark
Great place very helpful and friendly
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April 2023 by Kristy Turcotte
Terrible attitudes. We walked in. Every employee up front was on their phones and just kept looking at each other while we were standing there waiting to be helped. One of them finally walked up, slammed his phone down and asked what we wanted. Good thing all I had to do was pick up an online order, cause the disrespect was unbelievable, who knows how mad it would’ve made them to have to actually help a customer find a part on the computer or to answer any questions.
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March 2023 by Michael Smith
As usual the place is busy but had what I needed. Fantastic job done by the Sunday staff at White House Tennessee.
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February 2023 by Victor S
The man took his time to help me find a set of wiper blades to fit the oddball connector my truck uses.
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November 2022 by Anthony Strickland
Every time I get parts there always wrong
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August 2022 by steve martin
Great bunch of folks up there. Got just what I needed.?
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June 2022 by Matt Faulkner
Didn't bother checking Amazon(should I have to?) before getting an oil change special. Filter and oil are 40% cheaper online. Don't trust this place for anything price wise.
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April 2022 by Shelia Edwards
always have the part I need Steven the manager goes out of his way to help
