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March 2024 by Wanda Wilke
They are always so swamped , yet are gracious when in so much pressure.
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February 2024 by Gina Masson
Horribly rude customer service and never have prescription filled
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February 2024 by Gayle Smith
I just spent over an hour in the pharmacy drive through when I was the 6th person in line! Two customers literally took over 25 min at the window! I called the pharmacy and said “why would you make the whole line wait while you fill a prescription for a customer who came to early to pick up there prescription??? I told them they need to run this place like a drive through fast food and have the customer pull off to the side to wait instead of holding up the whole line! The pharmacy said we asked them to come around again but they said no! What??? I said you people need to be in control of your pharmacy!! Don’t ask!! You tell them to come back around or park!! Ridiculous management!! I’m switching pharmacy’s!!
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January 2024 by Elaina
Save yourself some time and go to CVS. Count on waiting in a 20 minute line while half the staff ignores customers as well as them not having your prescription filled even after 24 hours
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October 2023 by Laura McGahan
There is typically one person running both the drive through and the counter. Everyone else acts like they don't see anyone needs help. They are on their phones, eating or simply just ignoring you. New prescriptions are basically ignored until you show up and meds are often out of stock. No customer service at all
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October 2023 by Chris Confer
Friendly people but store and pharmacy especially is so horribly run. Staffing is their biggest issue aside from having drugs out of stock, system is always having issues, and notes from doctors is often missed in regards to prescriptions. All that without mentioning the crazy wait times.
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October 2023 by Kayla Vaughn
Pharmacy is TERRIBLE. SLOW LOSES PRESCRIPTIONS HAPPENS TO OFTEN. EMPLOYEES ON THEIR PHONES INSTEAD OF HELPING CUSTOMERS. AND VERY VERY RUDE PEOPLE EXCEPT CHRIS HES ON HIS JOB VERY WELL DONE BY HIM!!
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October 2023 by Debby
They are so incredibly slow and they never ever have enough people. And the one new girl that works there is so inadequate
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October 2022 by David Hannah
The pharmacy staff are absolutely the rudest group I've ever encountered. I don't see how this place has any returning customers
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April 2022 by Austin D.
Pharmacy is terrible. Had 4 people working, yet no one could help me. Asked politely for help, was told it would be one minute proceeded to wait for another 10 minutes and still no help.
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November 2021 by Scott C.
Can you put less than one. Cause it deserves a zero. On hold with pharmacy for a total of two hours. Whenever I made it to the front of the queue I would hold for fifteen minutes only to be hung up on and have to call back and start the process again. TWO HOURS!!!!
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September 2021 by Karla P.
My husband and I stopped at Walgreens after church,he had gotten a new tattoo and needed some Tattoos Goo. They had one box left so we grab that box we paid for it and then when we got home my husband opened it, realized the seal was already broken on the box. It was supposed to have three different things in it and it was missing the main tattoo goo. My husband went back to let them know what had happened they hadn't given him a receipt however it showed in our checking account that we had paid for it. They basically called him a liar and a thief. Now my husband is a 50-year-old man not a 18-year-old kid that can't afford the tattoo goo, which by the way was only $20 I am disgusted and will never use this Walgreens again
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March 2021 by Debbra L.
This pharmacy has a thing against people that need to get controlled substances. They look down on you, give you attitude, and say they have a policy that controlled substances can't be filled till 11am. But other days I can get it in the morning. I can't start my day because I work on the other side of town So it would be convenient to be able to pick it up in the morning when it's due considering it was called in a week prior. They feel they are in control there and make the rules up as they go. If you argue with them then they make you feel like the out of control person feening for there meds Which is not the case at all. Just do not want to go all day without my meds. All they do is judge without even knowing your story. We come last.
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November 2020 by Cheryl W.
Several years ago, I moved all of my prescriptions to Walgreens because of the location. I recently received an inhaler that did not work. The inhaler would not release any medicine. When I took it back to Walgreens, the rude pharmacist, Danielle H. said that I broke it. My insurance company had already paid Walgreens for the prescription. All I wanted was a replacement. The pharmacist took the inhaler apart with her hands and asked me if I wanted the disassembled inhaler back. I said No, why would I want it back. She said that she would have to ask the drug rep about this inhaler. She said that she would let me know later that week. I never heard from her. When I asked at the drive thru window, the clerk said that the replacement has been there for days,waiting for me to pick it up. So, the pharmacist lied to me. It's scary when a pharmacist lies to you. There is no trust. I need a flu shot and I don't trust her to give the right vaccine. She's rude and mean.So, I am going to another pharmacy. It's a shame because everyone else in the store is nice and helpful.
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August 2020 by Emily P.
The pharmacy is the worst. I just moved to Spring Hill and now have my medication going there since it's obviously closer. First time I went the lady that helped me was very rude, there wasn't even a, "hello, how are you?" Second time, which is today, my boyfriend went to pick up my medicine and a man came up, asked if he was picking up or dropping off, then very rudely told him that they were on lunch break and didn't have time to be able check him out. I understand it's lunch, and they only have 30 mins BUT, what was the point to come to the window just to turn someone down? I never had a difficult time or spent more than 1 mins picking up my prescription. I'm not upset at the fact that he wanted a lunch break, I understand, I'm upset at the fact that every worker we have been encounter with have been so rude and ugly for no reason. Why ask if he's picking up or dropping off just to turn around and be so ugly?
