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January 2023 by Paul Paparoski
Great Customer service and Yes , they shoot straight with you, answer all questions when deciding on opening an Account etc. Being new in town matters to us as we need to find a Bank that has Great customer services and they Speak English. We Fired Wells Fargo yrs ago, Fired Regions bank too as it was Scary too see such horrible customer service at Wells Fargo, Poor English skills at Wells Fargo, and Regions along with Chase failed miserably to answer all our Questions.Truist bank got the job done in a timely manner!Praise God For Truist Bank !
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January 2023 by Nate
I love Nate. He was great. Very handsome and sweet. Love him so much.
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January 2023 by Michelle D.
I got to Truist bank on Main st. at 12:45 knowing they closed at 1 but still hoping I had enough time to get an account made and be able to walk out with a debit card. Jill Rosenberg the branch leader took me at the desk and was checking to see if the person who would usually do this was available turns out he was busy with another customer. She immediately willingly took me to her office and did it herself staying an extra 20 minutes to make sure I got what I went there for when she didn't have to do that. I just appreciate how willingly she was was to help me.
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June 2022 by Cuba Gaming
Spoke to their branch leader and she answered all the questions we had. We ended up choosing to move from regions to truist because of the service. Overall, the experience has been wonderful so far.
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March 2022 by 3d Art
Requires you to cover your face to enter making me feel less safe
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March 2022 by Ken C.
No customer service. We had a auto loan with this bank and they merged and now are Truist. I have been trying to call them for tax information since I cannot get anything from the web site. I have been on hold for over an hour many times just to have the call disconnected. There is no email or chat on their web site. Three weeks and I cannot get through to this bank!! I received an email 3/13 that tax info is not available online and everyone would need to call. What a joke! Tax info is supposed to be sent in January not the middle of March!! If I have problems with the irs because if them I will find a lawyer to do a class action law Suite. DO NOT DEAL WITH THIS BANK!! I would not trust them with 1 dollar of my money!!!
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August 2017 by Jonathan Gore
They have next to the regular ATM, a special auto teller where you can get out and amount of money (if you bank there). I've gotten out $3 before. You can cash checks and make deposits 24hrs a day. It's the coolest Atm I've ever seen. Aside from SunTrust being one of the top 3 the safest banks to keep your money, it's just a great bank and has so many incentives to bank there. They offer so much more over the other big 5 banks. It has a credit union atmosphere and you are really appreciated for banking there.