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July 2023 by mae9183
Had a local company paint my cabinets. I can tell from the sticker on the paint can that this is where my paint was from. The color on the chip is not necessarily the color you will get. Just beware. Now my cabinets are ruined and the painting company nor Sherwin Williams will do anything about it. They said the paint is mixed by a machine so it’s right and I can pay to repaint if I want a color more like the one I chose.I took a bit of the wet paint and placed it on the chip and allowed it to dry. The pictures show what I am stuck with.Update: a representative from sherwin williams called me today. She said the only option I have is for them to give me free product if I wanted to have it repainted at my cost. She said that in the future I should have tested the area first. At first she said she could refund the money of 1 gallon of paint since that’s all the cabinets took to paint. I find that hard to believe as I have a pretty big kitchen. They also left half a gallon of paint so not sure of her math. Once I was open to at least getting my money, then she came back and said she couldn’t refund the money for the paint since Certapro purchased it. I asked her if she could refund the money to Certapro,and then Certapro refund me. She said no because she isn’t sure Certapro would refund me.
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July 2023 by Azucena Gonzalez
Horrible customer service they don’t even say be right with you no eye contact nothing. And start conversation with each other.
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May 2023 by Leslie Eggleston
Very pleasant customer service. Product was on time and available at the correct time. Associate carried all my paints to my car. Will use this store again in the future.
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May 2023 by Cristhyan Pena
This Sherwin Williams is the best, the best part is their customer service. Wyatt is very helpful and is very quick to help and get this done for the customers. I really appreciate his kindness and ability to get us in and out with everything we need.
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April 2023 by TL R
Excellent service, staff is courteous and knowledgeable and the products and selection are great!
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October 2022 by Greg Mallory
Brittany is always very helpful and friendly In the mornings leaves nothing to question .A+ she needs a raise . Greg with touch of color painting and remodeling
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September 2022 by Carol Brentson Leigh
Very knowledgeable and caring about the correct selection of paint for the job
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September 2022 by Jess Stephens
Almost always has all painting supplies In stock. Occasionally runs out of paint but that's happening everywhere. They usually get it back in stock quick compared to other places if they out of something
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September 2022 by Sametta Glass
Great products. Great service. Outstanding color matching capabilities. We highly recommend this store for paint needs.
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July 2022 by Carol Beyett
Very knowledgeable, helpful gentleman. Had everything needed for my painting and I have always liked Sherwin Williams paint.
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April 2022 by Tasha White
Employees were rude and not helpful. Paint was $9 higher per gallon than at lowes
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April 2022 by Patrick Smyth
I really really like the SW Emerald Urethane enamel paint. I painted my kitchen cabinets and they came out perfect. The paint covers well, levels well, and provides a very nice satin finish to the touch. Awesome paint.
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March 2022 by Jessie Martinez
First time I when to this store,the girl ask me WHAT YOU NEED?I answer a piece meat......I think the wright question be How can I help you ???
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December 2021 by Lori Fisk-Conners
amazing customer service. clean showroom and extremely knowledgable.
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September 2021 by Ryan Blackwell
Saturday afternoon... doors locked tight at 4:50, closes at 5. Waited for the employees to leave, asked what time they close (as they are walking out at 5:00 exactly), and I was instructed to "not wait until the last minute".I will be finishing this project with Sherwin Williams (because I've already started with it), and then switching to a company that cares about customer service. This one definitely is not it.
