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September 2023 by Michael Zirpolo
Offers a wide variety of name-brand shoes at discounted prices. They have a good selection of athletic shoes, sneakers, sandals, and boots for men, women, and children. They also offer free shipping on orders over $65.However, Rack Room Shoes has received mixed reviews online. Some customers have praised the store for its wide selection and low prices, while others have complained about the customer service and return policy.Overall, Rack Room Shoes is a good option for shoppers looking for discounted name-brand shoes. However, it is important to read the reviews before making a purchase.
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August 2023 by Chris C
It was a complete mess. We were shopping there 3 months ago and it was tidy. This past visit it was thrashed and you couldn't sit anywhere because of trash.
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March 2023 by Mike Hughesii
Worst treatment ever. The cashier does not need to be in customer service at all.
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October 2022 by Jim Tew
Had a great experience and found the shoes I was looking for
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May 2022 by Dus 10
Cashier very friendly yesterday. BOGO 50% off.
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February 2022 by Jonathan Francis
We like going here for kids shoes and occasionally for adult shoes. With a family of 4, the bogo specials are kinda nice.
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December 2021 by Christine Siever
I was shopping with my niece and their window display caught our eye. We found a very cute sandal for her and the customer service was excellent!
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December 2021 by Jay o
Great customer service and clean store, love the prices
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August 2021 by Stephanie Ellen
I love the store and the assortment of shoes. I've gone there several times and the store associates have always been very sweet and helpful. but I came in Thursday 8/12/21 to return a pair of shoes. I walked up to the cashier and she was super sweet. I told her I had a pair of shoes to return and that I didn't have the box. Before I got a chance to tell her I had the receipt another associate said rudely "do you have a receipt"? I said yes and the cashier happily completed the return. I'm not sure if that lady was the manager but she came off rude and that was not a good feel.
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August 2021 by Stephanie Sanchez
I love the store and the assortment of shoes. I've gone there several times and the store associates have always been very sweet and helpful. but I came in Thursday 8/12/21 to return a pair of shoes. I walked up to the cashier and she was super sweet. I told her I had a pair of shoes to return and that I didn't have the box. Before I got a chance to tell her I had the receipt another associate said rudely "do you have a receipt"? I said yes and the cashier happily completed the return. I'm not sure if that lady was the manager but she came off rude and that was not a good feel.
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August 2021 by Chastity Mealer
They airways have s great selection but never many bigger sizes
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May 2021 by Christine Templin
I was shopping with my niece and their window display caught our eye. We found a very cute sandal for her and the customer service was excellent!
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May 2021 by Kristina Brandi
Dont have half of what they show online
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May 2021 by Eric Belew
The staff is friendly
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February 2021 by Kimberly Howden
Great deals! Great shoes!