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May 2024 by Spencer Maize
Poor management and significantly raised prices. The employees follow you around and pressure you to buy things you didn’t come in for. I won’t be shopping here again. ✌️
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April 2024 by Raymond Tamburello
Great store
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April 2024 by breanna higgins
Very polite and attentive staff, great selection, and a shop cat the size of a Honda Civic
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March 2024 by Diane F
We've shopped here for years, buying Fromms dog food for our Gracie. She had skin allergies, and this was the only place that carried the type of food our girl needed. The staff is fantastic, friendly and knowledgeable, and eager to help! They even carry the food out for me and put it in my car! Great place!!
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December 2023 by Cheryl Cope
They have truly healthy brands of dog food that can't be found locally elsewhere. The staff is always friendly and helpful. Prices are very reasonable. Also Google has marked this location as permanently closed, which is incorrect. I was just there mid-December, 2023.
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July 2023 by BlueEyedBeachLover B.
AMAZING!!!! The customer service is awesome!! What other pet shop takes an umbrella to your car while it's raining out!! You MUST go to this pet shop if you have not yet!!
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February 2023 by Jonas Nagel
Montana and Tim always make me feel welcome in the store and remember me every time I come in and even ask me for updates on my pets and what's goin on in my life. Montana is absolutely why I feed my cats as well as I do now and they couldn't be happier!
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January 2023 by Kevin Hahn
High quality products, focused on cats and dogs, but they carry products for other pets as well. Exceptional customer service! Their selection and quality of "cat trees" are second to none! Highly recommended!
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December 2022 by guinevereEE Eureka
People we super sweet and helpful. A healthy stock for anything dog or cat related that you could imagine. The little store kitty is super adorable, love them very much, sorry I didn’t buy anything I was just looking.
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October 2022 by Walt Weller
I was met at the door which was a bit strange but she was helpful and in the end I was OK with it.
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October 2022 by Storm F.
Amazing service!! Highly recommend. The girls there were extremely helpful & helped my husband & I find the food we need for our dog. There are so many options and they helped us find the rights treats for our small dog. They also helped me find the cutest sweater for my baby & then carried our stuff to our car for us! Will definitely be going there for all my doggie needs. Thank you guys!
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September 2022 by Jacqui S.
As much as I love this store because of the more unique and healthier products they carry I just find their customer service model a little annoying if I have to be honest. Anytime I pull into the parking lot I feel like they're just staring at me in my car waiting for the perfect moment to open the door for me, when I walk into the store I feel like they follow me everywhere I go even if I know what I'm looking for and I vocalize it. And lastly as nice as it is to walk the products out the door for me it's just not necessary. Last time I was there all I did was buy a bag of cat food it was already in my arms and the girl behind the counter was like "oh I can take that out for you "and I said well it's already in my hands it's not a big deal haha Everyone is very nice but I just find the customer service model a little cringy and too aggressive.
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August 2022 by Sarah T.
No! I can honestly say that I do not recommend this store/location. Every other location of Nashville Pet Products is way better. Just not this particular one. The store itself is way too small/condensed. & They carry less products. If you're wondering & not so sure about the pet food they sell here. Then I would go with what your vet suggested & recommends. If you want better assistance, top notch, plus friendlier customer service. Your best bet is to shop at the other locations of Nashville Pet Products.
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July 2022 by Mark Campbell
Love this store. Staff is super friendly and helpful. Feels like a hometown kind of store. High quality products.
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June 2022 by ryan butler
Greeted us at the door, staff were experts on every product in the store, prices were reasonable, and there's a cat that lives in the bathroom.
