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February 2024 by Olivia Casada
Every time I go there it’s a great experience. Sometimes the wait is a bit long but everyone there is always working hard and treats each customer with respect and kindness! These guys at the Spring Hill location are doing great and I will most certainly always see them for my tire needs.
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February 2024 by chuck wiseman
Friendly staff does good work fast but was remodeling loud and messy
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February 2024 by Gillian Carrington
Brad at discount tire is the most helpful man I’ve worked with. He got me a good price on a tire I needed asap and was extremely helpful and had a great personality everytime he answered the phone and was very nice and friendly
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February 2024 by Joani Daniel
These boys stayed after work to put my grandson on some tires. They are wonderful. Thanks boys and my God Bless you is my prayer.
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February 2024 by Sara Montag
My daughter was one of many who hit the pothole on the ramp to Saturn last night and dented her rim/got a flat. I arrived at Discount 40 minutes before opening anticipating a crowd at 0800. Already 2 people there before me. When they opened, the associates came outside and greeted the first arrivals. Immediately inspected vehicles, corresponding with garage crew, and had me out of there in 25 minutes with a new rim and spare put back into place. Aiden was my associate. He was friendly, efficient, knowledgeable, and extremely helpful!! He is all about exceptional customer service!! Once again, Discount Tire, you know what it is to be all about your customers! Well done!!
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February 2024 by Adrian Breedlove
Where to begin...They stripped out one of my wheel locks & didn't tell me, so the next time I went to rotate my tires, I couldn't get the wheel off. But I let it go and gave them another shot.Went back to get a couple of tires replaced, and they mounted one of the directional tires backward. When we realized the mistake a little later & returned to get it fixed, they put clamp-on lead weights on the outside lip, which then spun off going down the road & caused imbalance & vibration. When we went to get that fixed, they apparently aired the tire up to 85psi....Look, I know people have a bad day every now & then, but when there are repeat issues with the same car over a period of weeks & months, it makes me wonder how many other issues are going on. So we've decided to pay a little more now & go with a different place up the road with better & more accurate service.
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February 2024 by Joshua Hutchins
Military Veteran Friendly!! Amazing service! Thank you staff member named, Kyler.UPDATE!!! The manager approached me 10mins after we had our conversation about it. Without me saying one more word about it...he said he discussed it with his boss and they will credit my purchase last week. They actually went above and beyond. Bravo Zulu, discount tires. Bravo Zulu!!Original post:Military Beware! They will not ask if you're military or not. It's a 5% discount ($50 off for a set of 4 wheels on a car that I am buying TODAY.) I'm a return customer. I bought a set of 4 tires for my truck (separate from today) LAST WEEK. I was not aware of the military discount...had no idea. I discussed this with the assistant manager today and he told me it was my responsibility to let them know I was a Veteran. I guess that's how it works. Would have given 5 stars...but this just made it feel like the reason I missed out was somehow my fault.
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January 2024 by Barbara Ki
This location was super busy, but I felt well cared for. I believe the person who helped was named Shane. He was friendly, helpful, and didn't pressure me to overspend. I was very satisfied.
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January 2024 by Ruthie Miller
The tire representative did not explain my new tire options well , they waited to work on my car until everyone else was cleared out, even though I was promised an earlier time, When you get mad and demand to be worked in first, they take you In first ,I’m not happy with the service at this location,
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January 2024 by Scott
This location is absolutely fantastic!
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December 2023 by Patrick Sherman
Brad was very helpful
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December 2023 by Terrell White
Great guys, poor communication and serviceDiscount tires was recommended to me by a friend of mine, who is a car dealer. In high hopes that I could get my tires checked bc the car was shaking, I was approached by a gentleman that took at look at them. He noticed that the tires were not great and suggested I replaced all 4. He also reassured me that was the reason for the shaking for the vehicle. I purchased the 4 tires, just to get literally in the main road to notice tire pressure was low on one tire. No big deal, I called the discount tires and they had me bring the car back around. They explained that the tire had a cracked rim and should have put in my paper work. The cracked rim is not these guys caught but my last tire hadn’t leaked any air so now that I paid for the new tire along with them trying to sale me a rim, I felt bamboozled. Not to mention my car still shakes lol.There solution, was not to put my old tire back that worked but to sale me a rim.My car doesn’t hold air and I didn’t have to get the old tire replaced.Appreciate the nice guys but wish the honesty and communication was there. Lot of great reviews about this place and probably had great experiences. Unfortunately I don’t do well this type of service
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December 2023 by TripIt Now or Never
Some places has there own legacy’s, discount tire is one of them. They are one of the best service providers of this business. I visited this place multiple times, coordinated with multiple service agents but never had a single problem with customer service.
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December 2023 by Zakk Johnson
The only dealer I've bought tires from for almost a decade.I purchased tires through their website, then hassled me trying to upsale when I showed up for install. Came back to location 2yrs later, still the same vibe.I go to the Bakers Bridge location now. It's a breeze
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December 2023 by Jack Coleman
I came into the Spring Hill Discount Tire store today thinking I would need new tire pressure sensors and new tires. When I had Nick Johnson look at my vehicle, he determined it was probably only the spare tire that was flat. He looked at my tires and said everything looked good on the remaining life of the tires. So he checked my air pressure, and sure enough, my spare tire was flat. They inflated my spare tire. My tire pressure indicator light went off, and I feel confident my tires are still worthy of driving one more season. His honesty saved me a lot of money and rest assured, I’ll be back because of his honesty. I love Discount Tire.
