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February 2024 by Danielle Jeffers
Will not ever do business here again. Took our jeep to the garage after calling to get a quote and being told it would be around $500 multiple times. They called the next day and said it would be around $900 instead and we said no that we would come pick it up. We went to pick it up and were charged a $50 "diagnostic" fee that was not disclosed to us ahead of time and we didn't agree to pay. We like to support smaller local businesses but this was dishonest and we will never give them another dollar of our money.
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February 2024 by John Tomaro
Very friendly helpful people.
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July 2023 by David Xanders
Very dishonest don't care about customer concerns
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June 2023 by Elsa M
Always kind and helpful!
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March 2023 by Joss Dube
Do not take your diesel here !! They misdiagnosed us, cost us THOUSANDS!! When it actually was a 12$ part that was needed. They replaced a very expensive FICM with a remanufactured one that wasn't needed. In my eyes, that is theft. This is not the only person this has happened to. The mechanic isn't certified to work on diesels. This place is a rip off !!!!!!!!!! And after all this, they won't even apologize, or admit to their mistake. And they want more money. I repeat. DO NOT TAKE YOUR DIESEL HERE!!
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February 2023 by Sandy Tufts
By far the best place to take your vehicle for any kind of repair. From the manager Rick, to the service writer Kyle, and also the top notch mechanic David Runyan, this team has taken great care of me recently on my F150 and my 2003 Mustang Mach 1. Thank you guys, Chuck Tufts
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December 2022 by Barry Hale
Asked associate where salt pellets for softeners are, she looked it up, sent me to the farthest part of store, in wrong direction. Asked again a different associate, sent me back to plumbing. What a waste of my time. So sad.
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December 2022 by Kimberly Cameron
Good they figured what was going on with my breaks
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November 2022 by martin sordo
There were very good and fast.
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August 2022 by C Daniel
The folks at Napa are really great to deal with. I was looking for an unusual size u joint to fit a side-by-side off road vehicle. Within just a few minutes they had located one that matched what I needed. I don't usually recommend places ,but these folks are great to deal with and they take care of their customers. It's nice to know that there's an auto parts store with helpful folks. I thought they were all gone.
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May 2022 by ethan young
I have a 2009 mini Cooper. I wasn’t sure who I could trust to work on an import car here locally. They have never treated me wrong. Always quick and professional service at a good price. Highly recommend.
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March 2022 by Sheri Fink
Bought a high/low beam light for car. Asked if someone could install in my car. They did. Were very pleasant.
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February 2022 by Karen Frandberg
They performed extra work and charged me for it, but did not do what i took my car in for
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December 2021 by Chris Daniel
The folks at Napa are really great to deal with. I was looking for an unusual size u joint to fit a side-by-side off road vehicle. Within just a few minutes they had located one that matched what I needed. I don't usually recommend places ,but these folks are great to deal with and they take care of their customers. It's nice to know that there's an auto parts store with helpful folks. I thought they were all gone.
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October 2021 by Shane Howard
Absolutely amazing customer service!! Definitely recommend everyone I talk to use them! I took my 08 Silverado there with 310k miles on for replacement of the rear u-joints, 2 of the 4 bolts broke off which usually means a large increase in your bill and it wasn't!! They have my business from now on! And they were much more responsible than any other shop I called.
