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February 2024 by Makeva Richardson
Exceptional customer service
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February 2024 by Paulette Hudson
Aaron was Amazing..The Dr was kind answered all ?...
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February 2024 by Misty Cunningham
The staff was very professional patient patient and took their time explaining my needs.
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February 2024 by Chase Davis
I had a great experience! I got my glasses 2 weeks ago and contacts today. I’ve never worn contacts so it was a first time visit. They helped me (they were so patient) with putting in my contacts and taking them out. The doctor was amazing too.
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February 2024 by Jose Rosa
Great experience and very nice employees, highly recommended.
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February 2024 by Tabitha York
Round of Applause !!!!! Marie was so helpful getting my daughter's glasses.
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February 2024 by L Ford
The staff was amazing! Shout out to Simmie and Marie!!!
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February 2024 by Trouble G
Amazing service
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February 2024 by Shannon Tucker
Was very impressed by the level of service and professionalism! Will be a repeat customer!
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February 2024 by John
I called and told them I needed my lens put in my frames to take my dot physical and got here at 330 pm and by 5 15 my glasses was done !! Such a blessing every where else told me 2 weeks so if you needs glasses fast come to visonworks in Smyrna Tn they are the BEST!!!!
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February 2024 by Bliss Birth
Sandra was amazing! Very friendly and knowledgeable. Their service was fast and helped with anything I needed. It was great to walk in, get an exam, and get glasses in the same day. Highly recommend coming here for real customer service.
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February 2024 by Samantha Carr
Went in with issue with my glasses they were able to get it fixed and handled within the hour so I was able to walk out! Will use again! The manager Tiffany was a huge help!
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February 2024 by X*Lil_ Pebble*X
Dr. Michael Lopykinski is awesome with kids my son is 4 . He made my son feel comfortable and he used shapes numbers or and the alphabet. Thank Dr. Lopykinski for keeping me clam and Explaining what my son needed for his eyes thank you many blessings upon you
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February 2024 by Gilman Ducks
I did my glasses there last year and they were fine. Came back today and customer service could’ve been better. How to lose a client immediately: while discussing the pricing and client asking more questions for further clarification, tell them “you aren’t listening to me”. I tuned out after I heard that, and all I wanted was to leave asap.Update: after Vision Works responded to this review and invited me to share my experience, I contacted them via the email provided. I received an automated response asking for more details and phone number, which I provided. Nobody has contacted me back nor called. Goes to show that neither the store nor corporate cares that much.
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January 2024 by Tamiikao Jackson
The Staff was wonderful and cheerful for a snowy and cold day here in Tennessee we had been shut down for days. And I think it was the 2nd day open. From the storm and it was still sleeting and raining
