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October 2024 by Act Shawn
Great place he has have everything for older appliances.
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September 2024 by Elijah Fries
Had the parts I was looking for. I called in to see if it was available and when I walked in it was waiting for me at check out. Great service, open on a Saturday, and I will use them again.
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September 2024 by Jo
Took an oven heating element in & Steve welcomed me as soon as I walked through the door. I explained what I needed & he had the part on hand. Great price which I appreciate because I'm on SS disability. He also sells all types of appliances. 90 + % of them are new items. Thank you Steve. I'll see you again when I may need appliances.
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June 2024 by Joel Daniel
Long established family-owned appliance store. They do it right, have a large selection comparable to most big box stores, but they have expert service and knowledge the big box stores can't offer.
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April 2024 by Scottie Acuff
I was needing a female quick connector wire gauge for my oven to connect the wire to my heating element as my connector was burnt. I have no experience in crimping or connecting wires and told Steve I would pay him or anyone to put it together for me. Steve called his associate and had him make one for me. He brought one up in about 5 minutes. I was so thankful and asked how much I owed. He said nothing. His associate then showed me how I would need to connect the quick connector and my oven is now working like a champ. What really blew me away about Steve and his associate's kindness is that I had never met them nor ever done any business with them before. They didn't know me at all and treated me like family. Steve had much bigger fish to fry and could be making a whole lot more money focusing on other big ticket items he had in the works, but he dropped everything and treated me as if I were the only person important to him. Steve and his company gave me a taste of what grace is all about. I can't thank you, Steve and your associate enough. Thanks so much for your kindness and truly caring about people more than money.
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April 2024 by Elton Johnson
Was no help
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February 2024 by Steve Davis
Stopped here looking for a heating element that would fit a Jenn Air convection oven. Priced in line of around $100 and 3-5 business days for delivery. He had one that worked for half the cost and had it on the shelf. Steve is very friendly and helpful. I always keep him in mind on hard to get items.
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February 2024 by J St-James
After having a labour day weekend emergency... 5 years ago..... Steve came to the rescue on labour day with a new (to us) dryer... Thanks for being so accommodating. See you for the next appliance we will inevitably need... ??Well it happened January of 24.... Needed a washer and here is Steve to the rescue. Got a very nice used model that works great and the guys even held it a few days till it stopped raining..... Thanks again
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February 2024 by Brandon Michael
The ONLY place to get help & parts on dishwashers, washers & dryers. He is a wealth of knowledge & is awesome to work with!
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February 2024 by Kris O.
Best selection, hometown staff that genuinely care about customers! Same day repair service with reasonable prices! Great folks!
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November 2023 by Jeff Campbell
I go here to buy appliance parts that I can repair myself
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November 2023 by Sam Langley
The owner knows it all!
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September 2023 by James Miller
Repeat customer, Steve Johns took great care of us 10 years ago when we moved to LaVergne, we are thankful that he had fridges in stock and only took a couple of days to arrange delivery 3rd party, unlike the big box stores that quoted us over 2 weeks for delivery. If you like dealing with honest folk, Steve Johns should get your business.
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July 2023 by Paula C.
I was moving to the Nashville area and needed to purchase a washer and dryer, something I hadn't done in a long time. I read so many reviews for both washer/dryer brands and appliance stores and had a difficult time making a decision. I finally decided I wanted a speed queen so I would likely not need to replace them for a long time. The next decision...where to purchase. I wanted to support a local business and discovered Steve Johns Appliances in Smyrna TN. Mr. Johns spent a long time on the phone with me and I arranged my move schedule so I could first visit his store. He walked me through the various models and literally had a hundred washer and dryer units in the display area. I purchased both as well as a refrigerator for our lower level family room. After installation, I had a small problem with the washer that I figured was human error. Mr. Johns responded quickly and the installer came right out, checked the washer, and provided some much needed speed queen training! I highly recommend Steve Johns Appliances in Smyrna TN. He is probably one of the most knowledgeable dealers around, is honest and ethical, and stands by the products he carries. Thanks, Steve!
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June 2023 by Shelby C.
Had such a great experience using this store for a very niche part for my dryer after the belt got eaten up. My husband got online looking around for the part but wanted to do the repair the same day. He was able to find the part online and called to find out if they had the belt and wheels. That $56 part I was able to pick up in a store and use to repair our dryer saved us thousands!
