Staples in Smyrna, TN offers a wide range of services, including printing, shipping, technology, travel, and recycling, catering to the needs of entrepreneurs, small businesses, remote workers, parents, teachers, and students. While some customers report a lack of customer service, with employees avoiding eye contact, others have had positive experiences, with outstanding employees like Jasper and Michael L. providing personalized assistance and ensuring customers get the products and services they need. Staples is described as the "Working and Learning Store," providing essential products and inspiration for the new ways of working and learning. Customers appreciate the helpful staff and acknowledge the value of good customer service, which is not always easy to find these days.
Great store to have in our neighborhood. Friendly and helpful employees. Very good hours of operation as well.
June 2024
Came in on Father’s Day to print some gift card attachments for my dad. We had some technical issues but the lovely gentleman working in the print area was so nice, patient, and helpful - we didn’t get his name but his help eased my frustrations and I’m incredibly grateful!
March 2024
There was nothing special about my visit...I had to look for myself for what I needed. There were employees standing around avoiding eye contact. The merchandise is good but there's really no customer service to speak of.
