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March 2024 by Lynsie Smith
The equipment is clean and the staff is friendly!
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December 2023 by Rachel Russell
It's convenient and looks pretty clean and equipment looks like they've been staying on top of maintaining but the bathrooms really need a deep clean. Some kind of dust is on the toilets and I've seen the same toiletpaperstuck on one for weeks.
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December 2023 by Donna Copeland
Their team is professional and helpful and I love the black card membership to reward myself with a hydro massage after a workout.
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December 2023 by Jackson Burke
Having been to quite a few Planet Fitness locations, this is undoubtedly one of the cleanest, most well kept facilities. I personally have visited. Aside from a degree or two of an adjustment cooler at the thermostat, there’s really nothing else I would recommend to this locations management. Great place to work out ??
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November 2023 by Nicholas Lenczycki
Why do all the response to these reviews about the cleanliness shirk their responsibilities and ask customers to contact management? Why don’t the folks monitoring these reviews contact management? Stop trying to get customers to work for you.I was going to register for a membership, but the cleanliness and poor customer service will have me spending my money elsewhere.Let’s be clear. I didn’t post this review on the corporate location. I posted my comment on the specific location. Your club management should be responsible for responding for their actions. I guess they are too busy not cleaning their club.If they can’t be responsible for responding to their own reviews then call them and tell them to clean their club. Tell them they are not meeting your corporate standards and their franchise could be in jeopardy. Of course, that would have to be true.
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October 2023 by You Have Something To Say With Wayne King
I really did not want to leave a review about how nasty and filthy the men’s locker room and facilities were. I agreed with several of the other reviews on the filthy state. There must be franchise standards for cleanliness. No need to contact me back, unless you want to after cleaning is maintained. I would like to stay at customer however, it looks like several of us will leave without the basic cleanliness.
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October 2023 by Carlos Esquivel
The equipment is good and place is clean. But lockers and showers are disgusting. They have this horrible smell as well. You can tell they never change the mats becuase they were dirty and smelly.
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October 2023 by Trey Greene
Filthiest planet fitness in Middle Tennessee. If you’re serious about getting a lift in then I recommend going to the one in Murfreesboro. This place reminds me of a retirement home! Staff loves to watch you lift and if you make a small grunt to push yourself you will be getting lunkered. Lol
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October 2023 by Connie Sherman
This place is DISGUSTING!!!I felt nausea ? taking pictures.
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October 2023 by David Marcum
I travel the USA for work and a PF member and I can honestly say this is the dirtiest, worn-out locker room I've experienced. DO NOT go barefoot. How can one be so amazing one location vs this disgrace!
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October 2023 by James Condrey
I use this gym frequently. I love the up to date equipment and all of the staff are super friendly. Today I went in to workout and just didn't have the energy. I approached the counter and asked Taylor for tokens for the massage chair. While ge grabbed the tokens I expressed to him how I just wasn't feeling the workout. He then replied to me " Well at least you came in". That little bit of encouragement meant the world to me. Taylor is a super nice guy, encouraging person and an excellent gym staff member!!! Thank you Taylor
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August 2023 by travis walker
The Smyrna location is the filthiest gym in the chain. It’s hard to tell the last time the bathroom floors were cleaned every time I go in. There frequently are broken machines, no hot water and there has been a bathroom stall door that has been broken off and on for at least 2 years. I drive to mt Juliet, Lavergne and Murfreesboro to avoid this gym now because I’m so disappointed in how this one is run.
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August 2023 by LOnely GhOst
The urinals smell extra pissy, several pieces of your equipment have remained out of order for over a month now, and your hydro therapy beds are constantly breaking down. What is the point of having black card membership when half of the spa remains unusable constantly smh
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July 2023 by Ryan Vincion
Pulled in today hoping to complete my workout! Was shocked to see that they were closed dude to water main issues! How inconvenient! I don’t pay the amount of money I do to not be able to workout!
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June 2023 by Monica Restrepo
Pretty great experience.I visit a lot of the PF's, this one seemed to have new equipment, and it's big!
