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February 2024 by Paige Guzman
Joshua G. was absolutely wonderful!! He was kind & incredibly helpful! Service was quick & easy. All around great experience.
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February 2024 by Baba Yaga
Cam came in clutch and let me swap out a smaller car for a suv to accommodate my family needs. Quick and easy process thanks
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February 2024 by Printhia Bland
Fast, friendly service. The crew is very competent!
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January 2024 by Reggie Upchurch
Ky was completely helpful, and friendly and took very good care of my car rental needs.
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September 2023 by Jo Allen
Great service. Was picked up by employee KD who was a awesome & safe driver who took me to Enterprise in Smyrna from Caliber Collision so I could pick up my rent a car. KD was very helpful,kind & polite. He helped me with my walker. I met Evan who took my info and got the paperwork done to get me into my rent a car. He was polite & helpful. It took maybe 10 minutes & I was ready to get into my rent a car. Again Rep: KD put my walker in the car and the car was a Nissan Altima. It was very nice & clean. KD went over the car with me and I was allowed to film the car to make sure of any damage before I left. KD had the car Cool inside for me on this hot day. I have only had to rent a car twice and both times it has been from this Enterprise Rent-A-Car.Both times have been awesome experiences I highly recommend this Enterprise Rent-A-Car if you ever need to rent a car. Thank You KD & Evan for your awesome help & service.
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August 2023 by T V
Arrived 15 min before they closed, left two min before with no car. There was a lobby full of people, phone ringing. Understaffed location, not a pleasant experience.
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August 2023 by Heather Seybert
Ciarra is absolutely amazing!!! I cannot stress this enough. It was a whole mess trying to get my rental with insurance and in busy Nashville and she went above and beyond to assist me.
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July 2023 by V Monique Reynolds
Went to this place today to return my fathers car and by far the worst service ever!! The manager which is black !! Was rude as ever!! He left my sister waiting for over an hour as he waited on other customers and ignored us the whole time. I even asked myself what was the hold up!! I will continue to rent through Turo until that location get another manager that’s not of color to run this Evan is his name!! Just rude and unjust and unprofessional in this field. He needs to go and work for a zoo at this point.
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July 2023 by Cindy Wilder
Great service! They do their best to get you in and out in a timely manner.
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May 2023 by christopher tapp
They rarely have 3rd row passenger vehicles and if its not for insurance the prices are ridiculous.
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May 2023 by Keishla Santiago
We rented a car out and it was towed because enterprise failed to change expired tags. Which is something, we that are renting, should NOT have to worry about. So we are going on day 2 of not having a car we are paying for and of course they are closed for memorial weekend and won’t be open till Tuesday! We are trying to get a new rental from the enterprise in the Nashville airport but of course they aren’t even answering our phone calls. Se we are stuck with no car or our 2 year old and 8 month olds car seats. And no groceries for us or them. So I would not say that you can rent from this place with peace of mind because obviously they can’t even keep up with their tags nor even care that we are going through this and have been put in this position because of failure on their part!! This is RIDICULOUS.
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April 2023 by Nett G.
There are nice people there. But don't get twisted they didn't have right car pick out like online. They was trying get in small car am like that not what apply for. Didn't not inform me of $300.00 deposit fee with car rental and insurance rate. They didn't inform me of a Cash card can't approve or Prepaid card can't be used. Only Bank card. I was so disappoint at how they have me show up no rental car I couldn't get off lot. Poor commutation service
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March 2023 by Rich M.
This Enterprise Rent-A-Car location is a hidden gem in Smyrna, TN. The staff, namely Ahmed and Bud, go beyond to make their customers happy. I have found it to be worthwhile taking a ride share/taxi from Airport (BNA) to 63 North Lowry Street Smyrna, TN to pick up my rental. The service is much more professional than the times I was shoved into my rental at BNA and sent on my way. I receive personable service a the 63 North Lowry Street Smyrna, TN Enterprise Rent-A-Car. The staff does not make you feel rushed, and I believe the staff is a large reflection of the Manager (Bud). I thank you guys for all the times you hace accommodated me. R. Mixon
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February 2023 by Nicole O'Brien
I have not personally used a car from this location yet, but I will be due to a fender bender. I was speaking with Cam and he was more than helpful. State farm sent out the wrong information and he explained in full detail everything they needed. Once he got the correct information through insurance, he called me back straight away to let me know. All their employees that I have spoken with have been very helpful and I'm excited to use them in the future. Thank you Cam for your amazing customer service!
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January 2023 by Amber Williams
Best experience I have ever had from Enterprise! Bud and his team were great, top notch. Fast ,friendly and will go the extra mile to you be helpful and kind!!! They change my mind about enterprise today!
