-
March 2024 by D Pat
Sat in drive thru 10 minutes. They weren’t busy. Found out they can’t make shakes because they don’t have milk ?. What in the heck. Then waited another 10 for food. I should’ve went somewhere to sit down and eat instead
-
March 2024 by Garrett Flanagan
If you place a mobile or pickup order through the app expect that the staff hasn’t even checked the ticket yet. Also expect to be ignored by 5 employees that don’t want to speak to you even when you’ve been at the counter for an extended period of time. Always horrendous service here.
-
March 2024 by CyberMoonStudiosYT
Don't go here go to a different dairy queen you'll be waiting forever if your picking up an order terrible customer service
-
February 2024 by Carly Mei
Very friendly service!
-
January 2024 by Abby Wirts
this place sucks. i worked here for months and all i can say is avoid this place bc there are cleaner and more friendly places to go to.
-
January 2024 by Jacob Little
Got my blizzards wrong asked for brownie and cookie dough I got Oreo like come on do
-
January 2024 by Tamara M Smith
Love this place!!! The 2 young men, EJ, and Von, along with the Manager are very well mannered! Thank you for good service!
-
January 2024 by Kirsten Studdard
The product I received was not the product I ordered. But I was informed that is was. I order this item often and it never looks like this. Very disappointing. Will not be back.
-
December 2023 by P M
I do like to rate high at the places I go eat but I don't know how this Dairy Queen scored 96. I am not a usual customer of this place, but I stopped by for a quick lunch, and while waiting for the food, I used the restroom. This is one of the dirtiest restrooms I've ever seen. The toilet seat is unsanitary and needs improvements. The restaurant kitchen vents have oil dripping down from the stainless steel walls. But yeah, I cannot compare this to Chick-fil-A high standards with the service and cleanliness, but this Dairy Queen is absolutely disappointing. The food was okay. I bought a chicken tender basket, and the tenders were fresh, along with the onion rings, but the fries were stale and not fresh. If there were loyal, dedicated staff to raise the standards of restaurant service, this restaurant would be needed.
-
December 2023 by Brandon Laroque
So I hate that this Dairy Queen is horrible because its about the only one in my travels in and around metro Nashville. But there is not much positive to say about it but it was kind of clean. The service reeked of poor management with all the members failing to work in unison and not accomping much of anything when it comes to customer service. They were out of items that people wanted to order. The food was completely tastless and just overall bad. In time when a lot of chains are losing ground to the new players do to drive-thru efficiency and overall good customer service, this franchisee need to take action. Motivate and conquer or else the doors may close.Parking: Gee you can park!! Yay
-
December 2023 by dan f
The ice cream and other treats are amazing. Don't get the food though. It's overpriced and bland. But it's hard to beat their frosty treats, so I'll keep coming back!
-
December 2023 by Brandon Norwood
I just went through the drive-through at this location and And the lady with blonde hair, and tattoos at the window, was probably one of the rudest Representatives I’ve ever met at any location for fast food. I called back to ask how to make a formal complaint, and I find out that she is the General manager of this location. Worst customer service ever. I wouldn’t go back to this location if it was the last Dairy Queen on earth.
-
November 2023 by Edmund Aycock
Food was good. Wasn't what I ordered but it was good. I would eat here again.
-
November 2023 by bob greenside
I got a very simple order took over ten 15 minutes for 3 things everyone playing and make good for themselves I was the only one that was there and they was making a tiktok and not doing there jobs this was a night never coming
-
November 2023 by Mira Paul
I’m 4 months pregnant and was served raw chicken tenders from this location.My boyfriend called and spoke to someone to let them know they offered to make us more food but he said no way. Check your chicken and food!!!Honestly so scared being pregnant and ate 6 raw chicken tenders…
