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October 2023 by Greg Wrobel
This hardware store brings you back to the days before the Big Box stores. The folks are friendly, helpful and know how to be help. The attire has things you won't find in most Big Box hardware stores.
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August 2023 by James Condrey
I have always been a fan of Ace Hardware ever since I worked at one. This location carries on the tradition and good name of Ace. I highly recommend. The salespeople are not only friendly but totally knowledgeable.
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August 2023 by Cora Feliciano
Excellent customer service and friendliness! They helped me find exactly what I needed quickly. I look forward to patronizing them in the future.
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July 2023 by Ke McClain
These people are great! Very helpful. Hopefully new ownership will remember why they’ve been a staple in Smyrna for so long.
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July 2023 by Mamoo Ravangard
Great place to buy what you need. It also has a great manager, Chris Atkinson, who is really nice and helpful
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June 2023 by Kevin Durham
Gil's used to cut hard to find keys for you, but the new owners won't. I had a simple 2-sided key, but it has a chip, so I had to buy the blank because nobody would have them in stock. No questions asked, they just said no, they won't cut anybody else's blanks. If there was a reason, they didn't say what it was. If they hadn't been so dismissive, I wouldn't have even posted a review.
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June 2023 by Joyce B Fay
Excellent customer service! If you need it they have got it. Very knowledgeable helpful staff.
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June 2023 by miko kano
Very knowledgeable staff for sure. Kind and helpful. They represented the consistency of the ACE Hardware brand
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June 2023 by Yaritza Soto-Jones
I really like the customer service here. You don't have to search and search the store for what you need. I was in and out in less than 10 minutes when looking for 1 specific item.
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May 2023 by Kyle Bartow
Love Ace hardware. Bought a traeger ranger from them that first didn't work. Manufacturer issue. Chris Atkinson, the owner there, made it right. He ordered a new one. He threw in a free bag of pellets for the trouble and told me to call him directly if I had any issues. Went home setup the grill and am now doing the first initial setup burn. Everything is working great. Wonderful experience. I have and will always continue shopping at this ace hardware. It's better than going to a big box store. Ace hardware and their employees always know how to make it a personal and pleasant experience. You guys will always have my business as a loyal customer. I have always and will continue recommending yall to other people. Thanks again, and I will see yall again for my traeger needs
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May 2023 by Adam de La Rocha
Very helpful people. I happily drive across town to avoid Lowe's & Home Depot for the obvious. Thank you Gil & crew!
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April 2023 by Mike Cervantez
Great people. They have more than everything. Saw a red rider BB Gun in there.
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April 2023 by Stefanie Watson
Every time I have walked in here I have been asked by at least one worker if I need any help. When I do have a question, the worker is always pleasant and helps me determine which option to buy. So clearly, the staff is consistently trained. They maximize their space for a smaller store compared to a big box store. Family run feeling versus a big corporate warehouse and prices are comparable.
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March 2023 by Kevin Thompson
Chose to shop LOCAL instead of using a large retailer. Gil’s employees helped me find the correct items and pointed me to where they were located. They went above and beyond when they matched a price that had yet to be updated on the shelf tag! Earn my business for sure and I will certainly return! Please make sure to “SHOP LOCAL” as much as you can!!
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January 2023 by Trae Forsythe
Incredible store that serves its community well. Friendly & knowledge staff that go above and beyond! Always leave with a smile and popcorn!