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January 2024 by Brad Fulcher (Patch perfect drywall co)
Great service
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May 2023 by eden nokes
If I could give zero stars I would! We were lied to and told the phone could be paid off in three months. Which it can be you just loss your trade in value of $800. I have always been able to let the payment be taken out for three months and then pay it off with no penalty!
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August 2022 by Patricia Murphy
Get my phones there
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August 2022 by Sarah Fury
They were extremely helpful.
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August 2022 by Jack Long
Very courtious and knowledgeable.
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August 2022 by Marie Ervin
Anna is a very knowledgeable agent and she was able to answer every question we ask.
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August 2022 by Peggy Adams
They fixed my phone
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August 2022 by kathy Luna
They handled my problem very quickly.Great job
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March 2022 by Joshua Thomas
One of the best experiences with a Verizon store that I’ve ever had. The manager was extremely friendly and helpful and I was able to get all of my questions answered and more. I definitely recommend this store.
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March 2022 by Jenny Bogle
The store in smithville always has smiling faces and greets you when you walk in unlike some of the other stores. They are wonderful to deal with!
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February 2022 by Janice Whitaker
Anna has a wonderful personality. She was friendly and humorous all in one.
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January 2022 by James Weller
Young woman spent more time learning how to put her eye makeup on then she did learning about the products that she was selling she completely screwed my phone up and I had to take it to Woodbury to get it fixed and that young lady did a fine job
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November 2021 by Ron Sifford
Went into Russell Cellular on October 3, 2021 to discuss a new phone. We agreed on the model phone and according to the manager, the new phones would arrive in about 2 week's which would be approximately 10/17. The manager told me she would give a courtesy call when the phone arrives. I did not recieve a call and patiently waited and visited the store on 10/23. I was told the phone had not arrived and she would make some calls to locate the phone and call me back. Again... no call... sooooo, again, I waited and visited the store again on 10/28... still no phone. She made a call and told me then the phone was on back order... So, I told her to cancel the order all together and I would find me a phone elsewhere. I feel I have been very patient and gave the manager every chance but it seems my business was not good enough to make the call when she said she would so, I'll take my business elsewhere. If you're looking for good customer support... Russell Cellular doesn't appear to be a good choice!! Good luck!!!
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October 2021 by Ricardo Marchant
She did very well considering she was slammed absolutely great service and very understanding!
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September 2021 by Ashley Holloway
This is by far the best verizon I have been to in a long time. I was literally in and out with a new phone and plan within 20 minutes. The girls name was Jennifer C.Thanks Jennifer!!! You were amazing!
