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June 2024 by J A
Some little punk from this place came to our house, and he was not very personable. He cracked the control board casing on our Maytag dryer, supposedly analyzing it, and then proceeded to tell me that it was going to cost almost $400 to fix. Needless to say, I got a second opinion, and paid only a service fee to another local repairman whom said it was a simple loose wire. Wouldn’t trust Kincaid as far as I could throw them. What a scam! No integrity at all!
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March 2024 by Benny Young
Great people and service
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January 2024 by LT Tharp
Excellent customer service!!! Very friendly and welcoming staff.
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December 2023 by Carp Studio's
I've had good experiences with Kincaid's. Over the years, they've gladly helped me figure out problems on my appliances and I've been able to fix them myself. They're very helpful and save me a lot of money.Thank You!
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December 2023 by Beth M.
I can't imagine a better company than Kincaid. Mark and his staff were knowledgeable, friendly and anxious to help us get the sofas we were after. 4 weeks from order to delivery in this day and time is unheard of. But the service we received with our special order. And I can't say enough about the delivery staff. They were friendly but kept to the task. They also made sure to remind us of Kincaid's after the sale support if we should need it. You won't go wrong dealing with Mark and the folks at Kincaid
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October 2023 by Mallory Sullivan
Absolutely love this family owned business! We’ve had our appliances worked on by Mark and just recently purchased a Maytag washer and dryer, couldn’t be happier! I don’t worry one bit about anyone from their team being in my home without me there, they treat you like family throughout the whole process.Stop in to see everything they have to offer and you will not regret it!
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July 2023 by Ronnie Edwards
I brought appliances and furniture from Kincaid's over several years. I appreciate that they take the time to explain the different options available and the difference in the quality of each. The prices are reasonable for what I am buying. Plus, they work on the appliances they sell. I am always glad to support Mark and his staff.
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June 2023 by Mike Adcock
I brought in a 35 year old washer for repairs and rather than telling me "its going to cost more to fix it than its worth", Calvin himself spent the better part of Friday afternoon working on it. He not only fixed it, but saved me as much as he could while doing it. Most places would have been more focused on selling me a new one, than trying to fix the old one, but not Kincaid Service Co. I would recommend these folks to anyone
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March 2023 by Zeke Grissom
Could not make a higher recommendation for this family owned and operated store. Great service from the time you walk in to the moment they install at your house. If you value service and quality products, you’ve come to the right place.
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January 2023 by Michelle U.
So we just moved here are were in need of a refrigerator, Mark was super nice and helpful in ordering what I wanted. This review is more for the delivery guys. They were wonderful, friendly and knowledgeable, even had a spirit level to make for an expert installation. A well deserved 5 star rating!
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November 2022 by Carolyn Johnson
Good family local owned business and always worth the drive from Lewisburg to check here first for household furniture and appliances. I like to buy my stuff for the house here because the answer all your questions and will try to quote you a reasonable price especially if you buy more than one item at a time. This is one place that still services what they sell! They did not charge me to haul even to my house in Lewisburg and there was no charge for haul away unlike most other places. Service after the sale is important to me and they never forget their customers. I have bought freezers, refrigerators, over the stove microwave,electric stove,bedroom suite, stools, recliners and bedding from them over the years I have had my house. My parents bought a lot from them too when Mr.Calvin Kincaid was still there all the time and Mama still does too. These people really work with you to get your business. The salespeople are great!This is my first choice place to try to buy from! Great furniture at various price ranges. I highly recommend this local family owned business. Sometimes things may be a little higher but the service what they sell.Support these folks! Buy local not corporate!
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July 2022 by zzively U
The best place to buy furnitures with the best customer service! All staff were nice and willing to help you with whatever you need there
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June 2022 by lewis phelps
Great place for all your appliance and furniture needs
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December 2021 by Sandra Dow
Walked in looking for a mini fridge, Calvin and the owner were so helpful. They didn't have one in stock but offered to have one brought in from the Boro. I said I needed it today, so the owner (?) Got online and took the time to look up stores that had one in store for me in town today. Beyond exceptional customer service.
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September 2021 by Howard Taylor
This company is very convenient when you need parts for appliances. They could not find right wire harness but they had the sensor which was the problem. They are polite and willing to help. Thanks Kincaid appliances
