Walgreens, a long-standing pharmacy, has received mixed feedback from customers. One customer, who has used the pharmacy for over 22 years, expressed frustration when their father was unable to pick up essential medications due to the pharmacy closing unexpectedly. The closure, prompted by poor weather conditions, lacked prior communication, leaving the customer feeling appalled, especially given the father's health needs. On a positive note, the pharmacy staff has demonstrated exceptional customer service. One customer praised a staff member named Sarah for her outstanding help in locating a prescription that was in short supply. Another customer had a pleasant experience with a pharmacist named Taylor, who was attentive and genuinely concerned about medication costs, improving their perspective on Walgreens. However, there are concerns regarding the automated refill system. One customer reported receiving repeated calls about refills that did not exist, raising questions about the system's reliability or potential scams. Overall, while Walgreens has dedicated staff and positive service experiences, there are areas for improvement in communication and system functionality.
Fairly quick drive thru pickup. However, a very unfriendly Walgreen employee at the window.
July 2024
Today I called to get a refill on a prescription that is having shortage issues. Sarah was incredible, she went above and beyond to help me find a pharmacy that had the prescription in stock. I know she didn't have to do that, and I appreciate her going above and beyond.
August 2022
Very friendly, helpful staff!! Keep up the good work.
