Walgreens is a pharmacy and retail store that receives mixed reviews from customers. Many appreciate the helpful staff, with specific praise for employees like Sarah and Taylor, who went above and beyond to assist with prescriptions and provide attentive, caring service. Customers often mention positive experiences with pharmacists who are attentive, helpful, and concerned about their needs, which has improved their perception of the store. However, there are also concerns about communication and reliability. One customer was disappointed that the pharmacy closed unexpectedly without prior notice, especially since their father needed urgent medication. Others have experienced issues with automated refill calls, which they suspect might be scams, or with confusion over prescription refills. Some customers find the online weekly ad frustrating due to pop-up coupons that interfere with browsing, making it harder to see deals. Overall, Walgreens is valued for its helpful staff and good service, but some customers are frustrated by communication issues, online shopping experience, and occasional reliability concerns. Despite these issues, many customers continue to trust Walgreens for their pharmacy needs and appreciate the staff's dedication.
Fairly quick drive thru pickup. However, a very unfriendly Walgreen employee at the window.
July 2024
Today I called to get a refill on a prescription that is having shortage issues. Sarah was incredible, she went above and beyond to help me find a pharmacy that had the prescription in stock. I know she didn't have to do that, and I appreciate her going above and beyond.
April 2023
Very friendly, helpful staff!! Keep up the good work.
