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May 2024 by Nancy Ferris
Clayton helped me not once, but three times in the last 2 days. He was so helpful, kind and knowledgeable and I wanted to thank him publically. It's an outstanding crew at the Sevierville Verizon store! They have our interests at heart!
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April 2024 by Kenny Oliver
Fast ftiendly service. Jennifer was great, very friendly and helpful. Store had alot of options and good promotions.
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March 2024 by Taylor Cress
Levi went above and beyond to help me switch from my previous carrier over to Verizon. He explained everything clearly and helped me get the best plan for me. Outstanding service!
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February 2024 by Rita Leeper
I walked into the Verizon store in Sevierville, TN, apprehensively. I had several questions and issues that needed to be addressed. A gorgeous young man came to my aid. I thought this child will not be able to help this 73 year old lady. However, I started with the question of how much is my daughter paying for my account. He was able to let me know I wasn’t a manager on the account. So we called my daughter. They discussed things that were beyond my comprehension but it was all good. I started coughing and he got me a cup of water which helped. Then I was added to the account as a manager. He helped me get a phone and helped me delete needless items. He did so much for my family and me. I kept thanking him and said I need to give you a review. Jonathon is his name. He is a manager at this store. I don’t have the comprehensive information to tell you what he did for me. He was able to interact with his fellow employees with ease. What a guy! I love him. I would love to have a grandson like him.
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February 2024 by David See II
I've been to many Verizon stores in my 15-plus years of being a customer. This is one of the most helpful and friendly corporate stores I've been to. Definitely would recommend them.
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January 2024 by Jackie Olmstead
They are very helpful
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November 2023 by William Trees Jr
Very helpful… got my phone fixed!! Thanks guys
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October 2023 by Stephen Kitts
Great staff! Very professional.
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October 2023 by Tami C.
After reading all the bad reviews we were hesitant to go to this Version store. We are so glad we did!! TJ helped us and we were in and out in less than 10 minutes. What could have been a bad start to a birthday turn out for a great experience!! Thank you!!
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October 2023 by Rick Mcelyea
Levi went out of his way helping us change our phones over. He is very good at his job. Thanks Levi Sutton
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September 2023 by Kate Meisberger
Our representative was very deceitful. They added several services without our permission. Told us our bill would only go up 30 when it went up 60. The whole deal was sneaky and I wish we hadn't gone to Verizon to upgrade and just ordered phones from the maker. Be very careful and look at all the details!
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September 2023 by Emile Sanderson
The customer service was amazing. Very polite and quick to help.
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August 2023 by Gatlin Skansie
I wouldn't recommend. Don't expect to buy a plan and be on your way. They will charge you activation fees per line plus a fee for getting you setup. It was going to cost $140 for one line. They offered to waive the activation fees but then tried to sneak the doc fee into the price. Stay away from this company in my opinion.
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July 2023 by Randy Manis
Good store. Courteous and knowledgeable.
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July 2023 by Jayme Pooh
Very nice people and very helpful
