-
October 2023 by Mike H.
Absolutely great service. Our car started having some issues as we were approaching Sevierville during a road trip. We brought it in the have it looked at first thing in the morning and they diagnosed the problem and fixed it within the hour. It was a pleasure talking with Jim. If we lived anywhere near Sevierville they would get all of our business.
-
September 2023 by Marnie Vonderhaar
Our car broke down during a trip to the Smokey Mountains in late June. Knowing we were 12+ hours away from home, T & J's Auto Repair quickly got the car into the shop and the problem diagnosed. Jim was extremely friendly, kind, and honest! He even called a week after we left Tennessee to make sure that we made it back home safely. I could not recommend Jim and T&J's Auto Repair shop more- we could not have had a better experience!Service: Vehicle Inspection
-
July 2023 by Andrew Henley
Labor warranty isn’t great and it doesn’t extend to the parts that they use.In other words, if they install a faulty part, the individual parts’ warranty from the manufacturer may cover the replacement of the part itself, but they’ll charge you again for the labor.This happened to me here with a clutch replacement.EDIT: The owners response implies that I abused the clutch after it was installed by them. However, at the time service was performed they stated the part was faulty. Believe whomever you want, I’m just saying I’ve been driving a manual transmission for 18 years, I’ve never towed anything with this vehicle, used it only for commuting, and the brand new clutch they installed failed after a little less than 3 months.I wasn’t going to mention this because I can’t say with absolute certainly it was them… but also a week after the first service I discovered that the lugs on the front left tire (which is the wheel they would need to remove for the service) was only hand-tightened. Luckily I caught it before the wheel fell off while I was driving
-
May 2023 by Drake C.
My wife and I were in the Smokey's when are car broke down. We were In from Missouri and had our car towed here for repair. They did an excellent job at a reasonable price and also got us in and out in a timely manner. I would recommend them to anyone!
-
April 2023 by Rose Willson
My toyota echo needed to be fixed. I was stranded in Newport, Tennessee. The mechanics took my car in shortly after 8am on Aoril 17, 2023. They got my car torn down and back together on the same day. Hats off to T &J's. You are awesome. Thanks again.
-
April 2023 by Kristin Salsberry
Our van broke down as we were pulling into town for vacation. They had us back on the road after only a few hours. Y’all saved our vacation!
-
March 2023 by tempie M.
Me being in Texas and a broken car in TN they were very helpful. They sent a wrecker to pick car up and DX the problem the next day. What a great job!!!
-
February 2023 by Grant Adamson
Friendly, fast and best price in the county by a long shot.
-
February 2023 by Betty Johnson
Stopped in for some last minute help to fix an issue. Jim was very friendly and helpful. He was unable to get us in at that moment. We were unable to drop our car off because we were from out of state. Jim made a recommendation for us to go down to Ricks to get quick service. Very friendly and great hospitality.
-
December 2022 by Izabella Brewster
These guys are AWESOME!! Went in for a clutch replacement on my Nissan juke they told me what was wrong , how much it was gonna cost and when it would be done ! And it shifts so smoothly!! They never let me down ! THEY ROCK !!
-
November 2022 by susan householder
While on vacation, our check engine light came on and we were referred to T&J's Auto Repair. Tony was helpful from the start with giving us a estimated total cost for a coil & spark plug replacement and fitting us into the schedule. He was kind, courteous and honest and the pricing was reasonable. We couldn't ask for a better experience given the circumstances.Service: Engine repair
-
August 2022 by glenn ehrlich
Had a leak in the radiator and needed it replaced. We called around to about 5 or 6 shops and was more or less turned away due to the time frame we needed it done by. T & J auto told us to drop it off as soon as possible and they will get it done for us. Within 24 hours of dropping it off we had a new radiator installed and the vehicle was back on the road. We are grateful for the service they provided and even more so for the fair and honest pricing. A shop could have very easily taken advantage of us due to our situation, but they did not. Thanks guys!!Service: Auto water leak repair
-
August 2022 by Donald Goode
Our first day on vacation my 02 dodge 1500 van waterpump went out he got my on a Monday got it back the next day ....Thank God for him!Service: General repairs & maintenance
-
August 2022 by Scott Sigler
Driving down out of smoky mountain national park my back brakes started grinding. Looked online and found T&J's. They got me in that day, and had my truck back to me first thing the next day. Did not price gouge me at all! Would definitely recommend this shop!!!! Thanks again for taking care of a Hoosier.
-
August 2022 by S B
I believe the gentleman who helped me was named Jim. He was very kind and listened to all the concerns I had regarding my vehicle. I left my car in his hands and he was quickly able to diagnose and repair my car all within about 2 hours. My car is now running with no issues. I'm very thankful to Jim and all of his help.
