NAPA Auto Parts - Auto Parts Of Sevierville is highly recommended for its friendly and helpful staff, with customers praising employees like Jenny and Caleb for their excellent service. The store offers a wide range of automotive parts and accessories, making it a convenient choice for many customers. Visitors appreciate the store's good location, close to town, Walmart, and a mall, and enjoy free parking. Customers have had positive experiences with purchasing parts, including batteries, and receiving assistance, such as loaning tools for repairs. The staff is attentive and willing to help with various needs, ensuring a smooth shopping experience. Some customers have faced challenges, like faulty parts from other stores or issues with specific items, but the staff's support helped resolve these problems, leading to satisfied customers. Overall, the store provides reliable products and attentive service, making it a preferred auto parts destination in the area.
The people working here are so helpful and knowledgable Top notch customer service and this company should be proud of this store. We needed an alternator and they got one we needed within 2 hours.
July 2024
Huge thanks to Jenny, she was an enormous help and a fantastically friendly person. Would definitely recommend this Napa over any of the other parts stores in the area.
July 2024
Great store that always has my auto needs and a friendly staff to help!
