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“My experience started out a little rocky but Courtney Guthmiller really stepped up. I was switching from a prepaid account to a post paid account. It turned out to be very complicated, but she checked the status my account everyday and sent me follow up texts. Altogether a wonderful experience.”
“We are small business owners and have been with Verizon for approximately 30+ years. Recently, we needed to update our very complex, multi line, Verizon Business "One Talk" plan. We we're assisted by "Levi, Matt, & Evan" to assist us with completing our updates and phone upgrades. Though it was a difficult and complicated process, it was successful and we are up and working again. They were all very knowledgeable, and expedited the process. Thank you to "Levi, Matt & Evan" for the extra effort with assisting us with this matter.”
“I'd like to take a moment to recognize the the young man working there, Caden, my mother (who knows little about her phone) took the time to not only listen to an 87 yr young lady, but took it upon himself to get her working, retrieve contacts.... after recognizing her carrier isn't even T-mobile!!!
Thank you sir, outstanding service, & humanity.”
“We use Spectrum for our home and rental property. The staff is so helpful, both in the office and on the phone. The technicians do great work. We are very satisfied with our service and highly recommend this company.”
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“Clayton helped me not once, but three times in the last 2 days. He was so helpful, kind and knowledgeable and I wanted to thank him publically. It's an outstanding crew at the Sevierville Verizon store! They have our interests at heart!”