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January 2024 by Kyle Knuchel
The staff here is so friendly and the manager, Selena, was absolutely amazing!
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January 2024 by Mike Linebarger
Horrible customer service!! I went in last week to see about lowering my bill and the girl told me she couldn’t help I would have to call customer service. Today I went in to have my phone unlocked and get a transfer pin and the girl told me I would have to call customer service. I have had a business account with AT&T for about 5 years and now they don’t care about their customers. If you can’t do your job then you need to find another job! I guess they don’t care about losing a $200 monthly account. I recommend to not use this STORE!!!
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January 2024 by Akiel Henry
The best! Every time thanks so much you'll
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January 2024 by Valaina Barger
We had great service. Walked right in and was greeted by Richard. He helped me with my upgrade and explained all of my possible options!
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January 2024 by Patrick Copeland
Went over my account and helped me get the best deal possibleVery helpful had no wait good job on the customer service ?
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December 2023 by Broke Neck
Awesome customer service!! Drew went above and beyond to help us with the purchase of 2 new phones! We are well pleased with our purchase of the IPhone 15 and Android Z fold!
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November 2023 by Sean Hinkle
Quick service and friendly staff. Added a line and asked which unlimited plan was chosen. I was told the same I had, when, in actuality, the most expensive was chosen. Went home and changed that. Also noticed the line was put on the AT&T Next Up service without any mention. If you don’t know, that’s an extra $6 a month just for the “privilege” of upgrading early after paying off half the phone. Definitely leaves a sour taste after an otherwise pleasant experience in the store.
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November 2023 by M.E. Mineweaser
Drew is always so helpful and amazing!
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November 2023 by Jamie Martin
Tyler helped me. He deserves a raise he will help you wgen other people won't.
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October 2023 by Alyssa Hansen
Nic was great! We had a huge problem and my phone was stolen and Nic was able to help and assist us right away and answered all of our questions and even stayed two hours after the store closed to help us finish setting up our phones! Jeremy was there too helping answer our questions, and what not. Great service! Hope you enjoy your crockpot dinner that night Nic!
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October 2023 by Anthony Wade
Tyler was amazing and very professional. He helped me pick out the perfect device and then proceeded to help me transfer my information! FANTASTIC!
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September 2023 by Mary Love
Jeremy was fantastic. He took the time to explain the issue and how to resolve it should it happen again. He was very knowledgeable and helpful in facilitating the purchase of my new iPhone and installation of internet access.
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September 2023 by Katie Ussery
Jeremy is awesome! He was able to help me quickly and easily after I lost my phone on the Lightning Rod ride at Dollywood ??♀️ Highly recommended going to see him if you need any help!
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August 2023 by Janet Stephens
Tyler helped us by answering our questions about fiber internet. He was simply fantastic. Thank you Tyler
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August 2023 by Angeles Hodges
Jeremy W. Helped us at the Sevierville location and he was ABSOLUTELY amazing. His knowledge and customer service saved this customer because I was ready to switch phone companies. Give him a 10
