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August 2024 by Christy Howard
I don't enjoy giving negative reviews, but this place.... I keep returning because it's the closest verizon to where I live. Every single time, I am totally shocked at the lack of professionalism and knowledge. Not one single time have I been able to get the help I need, and every time I leave, I am disappointed. When entering the place, I never hear 'we'll be right with you' or 'welcome to verizon'. Nothing! I just stand in line and wait, or go straight up to them. They will gladly give out #'s of people you can call for help if you force the issue, but they know nothing. I can't tell you how many 'I don't know' I hear. Sadly, we won't be returning and will have to drive a little further down the road to get real help. There is a really good verizon in Florence AL and Lexington TN has a good one too.
P.S. I rest my case per their response below.
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July 2024 by Alicia Davis
The employee I asked for help told me I should get AT&T.............????
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July 2024 by Carley Moize
The two guys in the store today were very nice and very helpful! Great store!
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June 2024 by Julz Provenzola
Diana did an awesome job with my new Iphone today! I usually have a huge aversion to phone stores in general but she was really helpful and made the experience totally bearable.
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May 2024 by Tracy Scott
Best service I've ever had
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December 2023 by Felisha Presley
Dalton an Diana both were amazingly friendly and went above an beyond to ensure I wa a happy before I left the store an even stayed overtime a huge thank you to the both of them
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September 2023 by john smith
Excellent meechie was my helper and he did great. Also had a new guy in the savannah TN store that seemed like he was going to be a good employee. He was so egar to help but had only been there 2 days.
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May 2023 by Ruby Delaney
Faith was very helpful in setting up my new account and transferring my old phone data to my new device. Very pleasant to work with
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May 2023 by Rodger Cook
My sales person, Faith, was friendly, efficient and did well assisting me to get my new phone and services running. It's Always about People and Service
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December 2022 by Buford Jones
Confusing conversation and they didn't seem to know much about their coverage and worth shelt hours or but more than willing to sell you a phone
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August 2022 by Heather Robertson
Debbie was amazing and helped me get a new phone! She was so helpful and answered all my questions. Definitely recommend!!
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August 2022 by Karen Qual
Austin D was very helpful
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August 2021 by Kim Hopper
Very friendly went the extra mile to help
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July 2021 by Sondra McKellips
Very helpful. And tries to do their best to meet your.
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February 2021 by Corey Boches
He is a great salesperson got my husband's and i new phone's and upgraded our plan while helping us stay in budget... definitely the one to see when it comes to all your cell phone needs for Verizon!!!
