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“This is a great little town post office. It is convenient to where I live, and makes it easier for us to no have to drive all the way into a larger town to do business. The people are almost always friendly. (I've yet to meet one that hasn't been.)”
“Having issues with items being forced into our mailbox and I called to get it resolved and both lady’s at the post office were so sweet and very understanding of the concerns I was having! They have the best customer service! They made a very very upset person feel better and let me vent. Thank y’all”
“Love the DECATUR post office! The employees, especially the brown, curly haired woman, she is just a delight, always bubbly, they are all so kind and helpful, even on the phone. But the one lady I mentioned a delight, one of the rare kinda folks that just make you forget how cruel this world is by just being around her! Thanks for all you do guys ?”
“Darren and his team did me a solid today. I ordered something that had the an old address from years ago and Darren help me intercept the delivery. Now… Happy wife, happy life! Thanks Darren!”
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“A lot of the complaints i see on here have a lot to do with the rules/regulations of USPS. There is a certain protocol the staff have to abide by. The staff at Riceville Post Office have done an outstanding job. Also have to take into consideration with the constant over flow of 3rd party packages. Which comes with a whole new list of rules and regulation from the actual shipper. Leaving without signatures etc. Keep in mind sometimes you dont know what goes on behind the scene. Thank you for all you do USPS (Riceville) staff.”