-
October 2023 by Ethan Haynes
The Portland branch of Old Hickory Credit Union has been one of the most helpful banks I have ever worked with.
-
October 2023 by Amber Callis
I’m normally not one to post feedback unless I’m extremely satisfied! I have to say that the last loan we recently did at OHCU was so fast and easy! We worked with Maddie and plan to do business with her again in the future for any other loans we may need! If you need a loan or know of anyone needing a loan contact Maddie McBride! She is super fast and very efficient and I swear she is the only loan officer that we’ve ever worked with that is so quick to respond! You don’t get that kind of service just anywhere!! We love the entire staff as well everyone is always so friendly!! If you don’t already have an account here, I highly recommend them!! ☺️
-
October 2023 by Michael Callis
Maddie (Madeline McBride) is probably one of the best loan officers my wife and I have ever worked with! She is not only quick with the entire process, but she also is quick to respond and answer any questions almost immediately! We’ve never had service like that!! We love OHCU and their team! If you are looking to get a loan, reach out to Maddie!!
-
October 2023 by Joshua Dehnz
Lorie Haynes at Old Hickory Credit Union was incredible to work with when refinancing my vehicle. She made the process so easy and she worked with my schedule. Highly recommend going to see her for all your banking needs. Thanks Lorie for all your help!SincerelyJoshua D.
-
October 2023 by Jesse Matchinske
Love this bank use it as my nest egg the app is pretty straightforward and the tellers are as nice as can be.
-
September 2023 by Sammy Ditmore
Great service, friendly staff. I had to speak to a manager once, she listened to my issues and resolved them quickly. 10/10!
-
September 2023 by Zak Finley
First time I've ever had a bank account and I'm glad it was with them. The staff is amazing! Really professional while still being friendly. They were able to answer any questions I had and explained things in a way that was easy to understand. 10/10 so happy to be banking with them.
-
September 2023 by Janette Haynes
All the girls that work at the Portland branch are so nice especially Lorie. I had the best experience and she made it so easy for me.
-
September 2023 by Linda Marie Kinnaird
They are the best credit union there is!!!They are extremely nice and will help you in any way they can!I I definitely recommend old Hickory to anyone!!!I Truly love dealing with them .
-
September 2023 by Brenda Hughes
I have been a member for over 20 years and would recommend OHCU to anyone. The girls at the Portland branch are incredibly helpful.
-
September 2023 by Dave Cobb
So many Sincere Caring SmilesAnd Always very HelpfulIf the lights went out, the Portland Office would continue to GLOW
-
March 2023 by Mobile Car Wash Corp
They have always been professional and down to earth.
-
March 2022 by Mikki Hesson
this bank is just alright. the staff is wonderful, that is why i gave 3 stars. general banking and every day transactions are no problem. HOWEVER, beware their credit cards and lines of credit. they are irresponsible with their credit system, and once you think you have paid it off and walk away you are liable to be hit with interest payments that should have reflected on your personal account page during the course of using the credit and upon the final payoff so you are aware of everything you owe. it will show part but not all of what you actually have to pay until weeks after you make what you think is your final payment.i had a credit line for two years, paid interest pretty much every month and thought it was accurate in the payoff it showed. when i refinanced my car loan with them it bundled the amount owed+ what i thought was my last interest payment. this should have been the end of it since it was supposed to have been entirely paid off as per the loan contract. unbeknownst to me i owed more in interest that never reflected in the payoff amount, so i do feel a bit CHEATED in having signed that contract that was supposed to eliminate the debt but didnt entirely pay it all. they are just lucky it is a small manageable amount or i would REALLY be up in arms. (this is where they are irresponsible in allowing the system to have this flaw) it only reflected PART of the interest owed in the final payoff. they should have shown the entire balance + ALL interest and it should have been paid in its entirety with the refinance.it took several people to figure out what was going on, and even then it was my own theory of the way i was making my payments and the few i knew may not have included the interest that was the problem and not the feeble excuses they were making. they didnt understand exactly how it happened only that it had something to do with interest being calculated later. to them all they cared about was he fact that i owed it, not how and why it wasnt reflecting correctly to start with which is what i wanted to know.the bank has lost credibility with me, i can't trust them to do what they say since i cant trust their system to show accurate payments. credibility goes both ways, they now have a 500 with me. i won't be doing business with them after this.i just wonder how many people pay off their debt with ohcu and walk away, only to be contacted by a debt collector later down the road for interest they never knew they owed since it does not show in the payoff amount AS IT SHOULD until weeks later. the only reason i found out is because i continued to bank with them and saw it reflect what i thought was a mistake. it is NOT bc they calculate interest after its all paid off, it is calculated every month like i knew it was. it should have added the tidbit of leftover unpaid interest to the payoff amount and it just didnt. that doesnt mean it hasnt already been being calculated the entire time and could have been shown all along. THAT is the flaw.for reference, i have a perfect payment history across the board. never missed a payment my entire life, i'm a model customer. if you are a business you WANT me in the door bc you know im good for anything i say. yet even i was blindsighted by the extra interest payment. i feel the bank should be held responsible for this since they didn't show the amount anywhere in the payoff and we had a contract to pay the entire debt off with the refinance. it showed SOME of the interest but not all. although it is a very small amount and i will pay it, i feel the bank has a major flaw in their system and it is their fault it was not already paid.just know, im not a vindictive person. i COULD get really mean about this and i would have every right to be angry, but im going to just warn others to beware. i do believe a judge would have something to say about this, given debt information was withheld at the time i signed a contract stating the entire debt would be paid with my refinance.
-
November 2021 by Taylor Alsobrook
Never been with a bank that refuses to help with overdraft fees. Especially if you provide them with proof of struggle during these times. Kimberly is not very empathic with customers and very rude.
-
November 2021 by J
Decent place but no Saturday hours for those that work m-f office hours. Hard to get in there to do anything without taking a day off work
