Advance Auto Parts in Piney Flats, Tennessee, has received mixed reviews from customers. While some customers, like Kyle, have gone above and beyond to provide excellent service, others have found the customer service to be lacking. Kyle, the manager, has been praised for his exceptional assistance. Customers have described him as extremely helpful, caring, and knowledgeable. He has gone the extra mile to ensure customers receive the correct parts for their vehicles, even going so far as to look under the car and search in multiple locations to find the right item. Kyle has also provided step-by-step guidance and even offered the use of an air compressor to help customers in need. However, not all customers have had the same positive experience. Some have reported that the staff at Advance Auto Parts in Piney Flats often struggle to assist customers who are unsure of their specific needs, leading to poor customer service. Overall, the reviews of Advance Auto Parts in Piney Flats suggest that the quality of service can vary, with Kyle's exceptional assistance being a highlight for many satisfied customers.
Had the parts I was needing for my moms truck and helped me order the parts I need for my car very professional and helpful staff not bad prices for the economy
October 2025
Whenever I need auto parts and/or supplies, I rely on my local Advanced Auto store, where I am always greeted, appreciated, and helped with my needs.
October 2025
Love this place! My car battery has died a few times so came to have them do a free test. Tested good and told me maybe not running it long enough after jump! I love they didn’t try to sell Me a new battery but showed me what the test said! Can’t beat honest professionals!! Thank you Advance Auto
