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July 2024 by Quinton Debruyn
Fiber is weak and they don’t install it securely be careful if you have pets they charge 80 dollars to fix and won’t even take the time to make sure it doesn’t happen again by running the line higher or putting something to block their weak wire terrible service and attitude given when asking for their terrible service
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July 2024 by Kimberly Chamberlin
I’ve had service now for a year and never have any issues. I lay my bill up for the year and go on with my day. I’ve never even had to call them aside from when we had a storm and it knocked my service out. I NEVER have issues with my service. It never buffers or lags. It’s way better than what I’ve had in the past with other providers.
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February 2024 by Pamela Bowers
All they have is an answering service for outages during the evening. WORST customer service, no information provided as to when outage will be completed. Wish we had another option.
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February 2024 by Chris Simpson
The Worst Internet Provider Around!
You don’t Argue with your own customers, when they have issues weekly and pay $100 (for a half Gig ) that shuts down once a week due to “updates”
They claim any other company has issues like their own. I can confirm
Epb fiber never went out on me once in the three years I lived in Chattanooga.
If there was anyone else to do our service we would!
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January 2024 by elizabeth
This cooperative has been here in Dunlap since the 1950’s. They brought in internet during the 90’s, and now for almost 30 years, they still can’t get it right. Great employees but terrible internet on top of being a monopoly. Now if they had some actual competition come in, I think things would be different. I cannot believe people actually give them above 1 star. If I could give them none I would.
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January 2024 by G Mail
Friendly helpful fast problem solvers they are great?!
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October 2023 by evan tabor
Been waiting almost 3 weeks for them to hook up our internet had service through spectrum an Xfinity both hook up a complete fresh install on two different houses within a matter of days this company it definitely off to a bad start an don’t expect much customer service is awful an rude as well
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September 2023 by mark cumnock
I have gone from a Verizon Hotspot, then to Starlink Residential to now Bledsoe Fiber on the 100-100 package for my internet provider. My Starlink speeds 117 download. 10 upload. Bledsoe Fiber 117 down, 110 up. Needless to say I won't be using Starlink. Bledsoe Fiber out of my 3 options has been the best. (Starlink will be a backup, since I already have it). Bledsoe has been great since day 1. From signing up, to the field engineers coming out to see my situation, I am VERY remote , the underground installation crew was great and the interior installer was also top-notch. Spring City Cable should take notice on their customer service. I hope Bledsoe Fiber takes over their area so my family members can have the same great experience. A+++++As far as the bad reviews here. Either they need a cup of coffee, or they are on a DSL connection. I hope you can get fiber, if so get it.
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July 2023 by Kody Matney
Still have no internet, been waiting three weeks. Horrible customer service.
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May 2023 by Land Star
I'm paying $110 for 20m internet. It is really 8-11m down 1m up. Absolute trash company, taking advantage of people. Can't wait for Starlink.
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April 2023 by April Burnette (Tootietay)
Way to expensive
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March 2023 by Jeff Brown
Great service
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February 2023 by Michael Terlizzi
The best service, selection and speed for us in the Valley by far! Techs are awesome, service is incredible. We all work from home in Pikeville and never had a problem. We run there tv service and internet. There system works fine with Nighthawk equiptment, we get 1000 constantly!
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February 2023 by Jamie Renee Jackson
Its nice..
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January 2023 by Becky Brown
Very quick service and friendly
